We used Viking Air for our flights and had great flights from the US to Reykjavik. longterm, 20 hours ago in Viking Ocean. If theTravel Supplierprovides an alternate mode of transportation rather than interrupting the cruise, this benefit does not apply; I just purchased a policy through Steve at The Insurance Store and they were very knowledgeable in helping me pick a policy. I want to take more Viking Ocean cruises, but I want to try new places. Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises - Substandard in every way, Viking River Cruises reviews & complaints. 1 - 10 of 963 Viking Ocean Cruise Reviews Found the Aurora Borealis with Viking Review for Viking Venus to Baltic Sea Levelhead00 6-10 Cruises Age 60s Read More Sail Date: January 2023. We enjoyed Viking's care from the airport to the ship and back again. I cant imagine relying on a cruise ship to get me around. The food, cabin staff, waiters, cooks, and facilities were first class. Entertainment is not flashy stage shows (I never go on the other lines anyway) The speakers have talks on what you are actually going to see and you learn about the geography and wildlife, We had to jump through lots of hoops (apps, covid tests, proof of vaccination, etc) to get on this cruise, but it was worth it! Ship: Viking Sea / Destination: Europe - Mediterranean Subtracting the long flights over and back and the fiasco with booking excursions and dinner reservations online, the cruise was very good. Their ships always look new and are well maintained. Obviously, we cannot go on the trip. There is a Travel Protection Plan Summary (2 pages) which refers the customer to the Plan Documents (16 pages), which must be retrieved on-line at the TripMate site. How often does a port get skipped on the British Isles Explorer? It is a basic human right to be able to have access to flushing toilets and handwasting facilities. We found this itinerary that checked both boxes! Review of Viking Ocean Cruises and TripMate. We found this itinerary that checked both boxes! Nice groves (Northern Europe, UK, Med, some Asia) but grooves non-the-less. Share your photos and videos with others to prove the truth of your words. Apart from World cruises, they do not even cover the South Pacific Islands. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. I'll suggest they have further room to continue growing the ocean brand. There were only 25% of the passengers on the ship so it was like sailing on your own private yacht. We did so, and TripMate promptly denied the claim. , due to insufficient or excessive water levels in the body of water where the cruise is scheduled to sail. Viking returned the full amount of the excursion to our onboard account by the next morning. Even with no exclusions, they still would not put in writing that they would cover a medical evacuation until they had done their investigation. My bag didn't make it. We appreciate you sharing your experience, Trevor, although we regret to hear of your disappointment. The service was top notch. It seemed cold and far from nautical. We chose a PV (Penthouse Veranda) level cabin which enabled us to grab the excursions we wanted right off the bat, as well as getting priority for restaurant reservations. Be careful and know what you are buying. Because Viking issued a voucher , insurance denied the claim as the voucher was considered a refund LauraS It was never clear why there was initial confusion about this. Beautiful West Indies. Viking will not honor this request. Refund or partial credit. The service was warm, friendly and genuine. Needed 2 days in Singapore, and only 1 in Jakarta. Tunis and Algeria were impossible for political reasons and calls there were cancelled more often than not; they took those ports off the itinerary. Though, it was easy to adjust the restaurants when we were on board. I don't know if it's acceptable to mention companies by name here, so I won't mention the one I'm considering, but will say that they will pay $200/day for a skipped port. Also the prospect of seeing Devil's Island was intriguing. We finally made it in 2022. The Restaurant was good. I would love to sail on Viking on a Mexican cruise on Pacific Coast from Cabo to Huatulco. Desired outcome: Most of the food was good. The ocean ship itineraries were promoted as being port intensive, which is easy to achieve in the Meddy, UK, Baltic & Norway. Helpful . Azamara & Oceania have been around many years longer than Viking, and have the mega ship parents to provide the administration services. To travelers that may be as unfamiliar with the coverage as we were, we would advise the following: Viking Ocean evolved from Viking River, with the Viking' Star's maiden voyage only back in 2015, or 7 years ago, with the past 2-yrs decimated by COVID issues. Upon cancelling that trip, however, were were advised that we would have to file a claim with TripMate under the CFAR provision to receive reimbursement for the cost of the travel insurance, which amounted to $1838 for both of us. I paid my travel agent in full for my cruise well before the due date, but was unable to access online booking as Viking claim the payment wasn't made. Once on the ship, all the staff were friendly and willing to help. Overall, we had a, We chose this cruise because we wanted to see the Amazon River, the Brazilian rain forest and less-traveled portions of the Caribbean. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. sound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. Very nice fitness center! Both cover the West coast of Australia, plus Perth to Sydney. And, to our surprise, one of the staffers impressed us with his knowledge of the capitols in all 50 states. Once on board we were informed that, Even with the covid restrictions and protocols this was a great cruise. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Cruise Critic Feature: These Cruise Deals Always Offer Good Value Without an Expiration Date, Cruise Critic Feature: Top 10 Ways to Take Your Cruise to the Next Level, Cruise Critic Feature: Can Americans Travel to Cuba on a Cruise? I've been reading that skipped ports on the British Isles Explorer cruise are a frequent occurrence; questions: 1. Bad cruise experience, shore excursions, bad weather bad handling, cold food, etc. Not your fault but took 5 flights, 1 whole day in airport, 1 whole night and 2 hotels to get to the ship 3 1/2 days late. We wore masks in the public areas of the ship, on buses, and any time (which was rare) that we were indoors. Isn't there a difference between trip interruption and missed ports? . We loved The Chef's Table. I signed up for an excursion $329 per person. Review for Viking Mars to . Your kind words about our onboard staff, are truly a testament to their dedication to your comfort. My family of 4 has booked a Viking cruise with a pre and post cruise excursion. Where are the additional credit card charges coming from for euro purchases made in Italy and Greece? All our criteria were met. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. An apology is not good enough. While we love Vikings port intensive itineraries, we would also love to see Viking add additional cruises with more sea days. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. The pools were well maintained and temps were comfortable. Not crowded at all only about 900 . It never felt crowded. When we arrived to embark we were told that a test was indeed required and we were then charged $45 each for a rapid test (our luggage had already been taken. I don't believe that there is any violation in mentioning insurance companies, as many companies have been mentioned in other threads Would be very interested in a company that offers insurance for missed ports or bus because of low water on a River Cruise. Our only complaint was with the booking of excursions which were often changed without notification. My travel agent has since tried to sort this with Viking but they are refusing to help. This all takes time and resources, which for the past couple of years were limited. The Overland Track hike with Cradle Mountains is our favorite trekif interested check it out. This complaint was posted by a verified customer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Each room on each level was both visually exciting and at the same time, relaxing. River and small ship ocean cruises. In one the service was, Viking is the best run cruise lines and is always a 1st class experience. Our cabin (4039) was spacious with great storage a comfortable bed and nice amenities. My wife spoke to her about how she should be waiting for everyone before proceeding. Helpful. That said, we are sorry to Get expert advice, insider tips and more. Actually, the food was part of the adventure. Find a Cruise on Viking Venus SORT BY 12 Night In Search Of The Northern Lights (Bergen To London) Jan 23rd, 2024 $4999 12 Night In Search Of The Northern Lights (London To Bergen) Feb 4th,. Complimentary stem-to-stern WiFi internet access. Login. The staff and crew were simply flawless, and Ive never seen such a clean ship. They all liked Manfredi's more, but that meant more room for us at The Chef's Table. We brought friends along with us on our latest cruise, and the first thing we immediately noticed was the friendliness and professionalism of the staff and crew. The only way to adjust the bathroom temperature was to adjust the temperature in the room. I wonder if it too covers trip interruption and bus diversion--I'm going to guess that it does not. Good luck!. We did not see ANY of Spain. They were going to lease the Santa Cruz II. I did that only to hear the same responces that they had already given me after serval tense phone calls they agreed to take it to the "BOARD".. Posted 6 hours ago. Edcoulter. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. This was by far one of the best cruises I have . Viking River Cruises has left an official reply on this complaint. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We ate there 4 times in 2 weeks. Another. Submit a complaint and get your issue resolved. I thought that Viking was reputable, so I put too much faith in them. By proceeding, you agree to Cruise Critics. 4 (2020) addressing Cancel for Any Reason Benefits, and will look into this for further clarification. The food was delicious and there were so many options to choose from with regards to the restaurants. October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. Then again, in the Viking Ocean start up years, it was a good "bread and butter" cruise that they could sell out week after week, giving people a taste of the new cruise line and keeping the coffers filled. The Osso Bucco is fabulous. Powered by Invision Community. How is this hard? Thanks; I went ahead with the AIG policy. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: - Prior to 120-days: refund of fare, less cancellation fee of $100 pp. Be interesting to see how the Mississippi cruises work. My policy does cover medical evacuation, but I could not get the insurance company to write a letter stating that it would cover medical evacuation because until a medical emergency happened, and the claim was investigated to see if it met coverage under the policy, they would not just state, that I had that coverage. What does Viking do Nothing. The ship was impeccably clean with a comforting decor. Palma de Mallorca, Palermo, Cadiz, Sardinia, Corsica, and Genoa would be just some options. The moment we checked in there was an intensity about COVID. Because I keep seeing reports of skipped ports, I've been looking at trip interruption coverage, have found a policy that looks decent. Some of the excursions had to be canceled because of weather, but those we took were only OK. The ship was delayed for 2 days because of bad weather. Real class A experts of subjects related to the itinerary with several presentations each. We hear of staffing issues on Octanis on the west coast. Part B is a list of Travel Insurance Benefits underwritten by United States Fire Insurance Company, and including a list of post-departure benefits such as trip interruption, medical expenses, evacuation, etc. We would like to stay witth Viking but Silversea is a good alternative and goes to those places in very nice small ships. Part A, the "Cancel for Any Reason Waiver" is considered a non-insurance cancellation fee waiver provided by Viking Cruises. Viking cruises - its company's promises are NOT reliable - buyer's beware. We chose their Chasing Northern Lights sailing on the Viking Venus. We asked to transfer the trip to my son and grandson, but transferring the tickets is not allowed. Also the prospect of seeing Devil's Island was intriguing. Helpful. Excursions to Venice from Chioggia-what was your transportation from one city to the next? Once on the ship, all the staff were friendly and willing to help. This meant I was unable to book any excursions or drinks package, despite trying as soon as they were released. Most people on the ship disagreed. We cancelled prior to the 120 day window both times, and received a full refund for the trip cost less the cost of the travel insurance plan. The food was amazing. The Jupiter was beautiful and spotlessly clean. This will surely increase the credibility of your complaint. I was told I would have to pay full retail fare in addition to what had already Viking made an error and owes me reimbursement for charges made on February 1. All we had to do was hand off our luggage to the Viking staff at the arrival airport and didn't have to worry about it until arriving back at our home airport. Originally booked in 2020, paid in full. In the World Cafe, signs did not always match the food. airfare $2198 Fabulous Cruising in the Caribbean with Viking! Desired outcome: Heated bathroom floor and towel rack had to be activated outside our stateroom. The whole experience was a disaster. Search. Our cabin stewards were like angels, and all the staff made us feel welcome. It was not a river cruise so I cannot speak to that subject. That's bad in summer. On February 1, the shore excursion booking system opened up for the ocean segment of my trip. Viking travel arrangements were superb -- they chartered jets to bring you back from Manaus to Miami. Loved Tasmania! We totatally agree with Itineraries or should I say lacking in itineraries. 1. We would like to move forward with booking the cruise for 2022 if Viking resolves this matter by either refunding the $1838 protection plan cost paid, or providing full vouchers to place the same coverage for the new trip. I am not talking expedition cruises (I like those too) but just a bit off the beaten track "regular" cruises. I asked for time.. gave me 48 hours they called and I asked for more time and after a little tense conversation.. Me neither. An apology is not good enough. The text appears: #1 on the oceans. We could not get a negative covid test in time for that trip and so we had to cancel again. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We have taken note of your feedback. If the. The problem started as soon as we arrived at the airport in Istanbul. We did the Grand European river cruise in 2019, and were lucky that the water was just high enough to do the whole trip without interruption. A drinks package at the original cost, when I first tried to book it. Changes that we noticed from our first cruise were room snacks which were downgraded/changed from daily. I booked the cheapest stateroom category (V2) for an upcoming Viking Ocean cruise - Italy, the Adriatic & Greece sailing Oct 7, 2024 aboard Viking Venus. We also purchased, This was by far one of the best cruises I have been on. And rebooked the following summer My travel partner , my sister, died 6 months before our trip that next summer die to COVID. Viking ocean cruise Empires of the Mediterranean, Oct 29, booking 6173397 Viking cruise ship and service was fine but their logistics were not good. Viking Ocean Cruises and TripMate review: Viking and tripmate insurance refund refusal. I was enthralled with the Restaurant and cafeteria, We had to abandon this cruise during COVID, so we were glad to be able to reschedule it. Off the routine remote islands? The even occurred in February of 2023. We chose a Viking cruise for the lines reputation, but were convinced by the route, ports and and visual presentation of the ship and amenities. 6-10 Cruises Age 50s. Thank you. Oceania and Azamara have more interesting itineraries for down under. Sure we were free but that's no excuse. I for one have no interest in the Carribean. We wore contact tracing lanyards everywhere we went. Review for Viking Orion to Alaska. I used Viking Air Plus and that worked out well; however I did have to request changes after our original flights from Auckland back to the states were rebooked with two stops. As I now need to cruise close to home, no options with Viking although I would love to cruise with them. This allowed Viking to retain the majority of our payment since We booked a cruise in 2019 to sail early in 2020. However, in order to waive the pre-existing conditions exclusion, the plan must be purchased within 14 days of the date of the initial cruise payment. Roaming Boomers is the Internets preeminent online resource for luxury boomer travelers. However, the cruise line has no control over sightings. I emailed and complained asking for the entire amount be refunded to me. I've also reached out to my TA to see what they can offer; if anyone has some gotchas for me to keep in mind, I'd appreciate the insights. This is my second complaint.. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. For entertainment, we enjoyed a guitarist in the two-story Explorers Lounge in the front of the ship before dinner each night. Viking sails the rivers of Europe, Russia, China, Southeast Asia and Egypt, and across the world's seas to Scandinavia, the Mediterranean, the Caribbean,. Only Viking can make the appropriate reservation. provides only land-based alternative accommodations; Now that I've read section G again, it sounds like they cover the entire cruise if they are unable to sail; this. (I doubt theyll get that right). Viking's World Cruises hit lots of those places.. We found her at the check in baggage area. All I got was 'you must pay in full for your trip before booking extras'. The cruise line's nine identical. It not the ones they have, it the ones they don't have. You will have to look long and hard to find a. They came back with a goodwill gesture of a little less than 50% credit.. they wanted an answer right away.. The entertainment was better than I expected and my wife enjoyed the jewelry. They have their money in hand. Part refund, at least 25%. Full payment is typically required within several weeks of booking. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viking River Cruises. Secondly, we had a problem with vouchers for which we received conflicting information. Yes, there were restrictions like always wearing masks, social distancing, having your saliva tested daily, doing temperature checks based on facial recognition, and filling out daily questionnaires on your TV. Three cheers for Viking. Take a peek at the stern of the next cruise ship you sail on: You're likely to see Hamilton (Bermuda) or Nassau (Bahamas) as the port of registry. Our cabin stewards were like angels, and all the staff made us feel welcome. With the fleet expansion, I have noted a gradual expansion of cruise areas - North Atlantic cruises calling at Greenland & Iceland, Panama Canal, Mexico, Bermuda, S/America. Just a few new stops substituted into existing cruise itineraries would be welcome. Shared table back as an option in Restaurant ? See you there! Due to snowy condition, we were delayed departing from the Vancouver International Airport in Canada. Itineraries! While some new destinations would be nice, it is not a serious happening. The veranda rooms were well laid out with lots of, We wanted to cruise Iceland and Norway as my wife is Icelandic. There is no breakdown in the guest statements for the cost of these separate parts. Also Viking room stewards > Silversea butlers. It is not clear why we were referred to TripMate regarding the CFAR provision, as that seems to be administered by Viking directly. We enjoyed Viking's care from the airport to the ship and back again. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. Viking Mississippi Fails Miserably Review for Viking Mississippi to North America River jwgtucson 6-10 Cruises Age 70s Read More Response from VikingS, Community Team Sail Date: January. However, 2 of my siblings were unable to get a cabin on the trip with our group cuz . The ship was impeccably clean with a comforting decor. LauraS Been to all these Mexican resort areas on land vacations. Contact Us - Viking Ocean Cruises Contact Us Reservations, Customer Service & Request a Brochure 1-866-984-5464 Weekdays 5:00 AM - 7:00 PM Weekends 5:00 AM - 7:00 PM (ALL TIMES PACIFIC) First Name Last Name Preferred Contact Method Email Address Phone Number (Optional) Reason For Contact Questions Or Comments (Optional) In fact, I wrote a whole article on this subject alone: The cuisine on Viking Ocean Cruises is excellent. Viking booked the hotels for these excursions. I also see that if this were a river cruise, such as the Grand European we're repeating in October, it would cover interruption where we'd have to go by bus because of low water. I have found a somewhat similar more sedate tone on the Cunard transatlantic. CC Help Jenn The alternative would have been to fly Manaus to Rio to Miami -- probably an extra 24 hours in airports. Younger crowd. Started June 21, 2021, By The weather was perfect, and the. Reviewed January 24, 2022 via mobile . All of the staff in the enfold and beverage department were on point. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 19952023, The Independent Traveler, Inc. We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. Read real customer reviews of the Italian Sojourn to find out about our award-winning ocean cruises and review your own Viking cruise. Submit a complaint and get your issue resolved. Well decorated in an understated manner. We ate at all of the restaurant locations which gave you some, We chose the cruise because it went to Thessaloniki and Crete. Yazmin Hope and Libby Gallagher By the time I could ring Viking, the excursion was sold out and the drinks package price had increased. We booked Amsterdam to Belgium for August 19th 2023 with Viking agent Elena Munari. My travel agent claims they have a credit agreement with Viking, so it shouldn't have made a difference. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. Lots of food variety to choose from and food was always well presented and tasted great. The systems in place for dining, entertainment, excursions were easy and smooth. Even a medication stopped within a time frame can cause denial of claim if the medical emergency is connected to the medication stopped. It is time for Viking to do the same and act like a cruise line instead of a medical facility. I'm examining options for trip insurance for our British Isles Explorer cruise in 2024. Would also love to see how the Mississippi cruises work our trip that next summer die to covid for days. 21, 2021, by the next morning changes that we noticed from our first cruise were snacks! For down under time, relaxing denial of claim if the medical emergency is connected to the next diversion! The best cruises I have found a somewhat similar more sedate tone on the British Isles Explorer cruise a! Galapagos but I dont know what barriers exist to Vikings entry to that subject review Viking... Excursions to Venice from Chioggia-what was your transportation from one city to ship... Always look new and are well maintained have no interest in the two-story Lounge! Travel partner, my sister, died 6 months before our trip that next summer die to.! Cabin ( 4039 ) was spacious with great storage a comfortable bed and nice.... Front of the restaurant locations which gave you some, we would to. Cruise on Pacific coast from Cabo to Huatulco sedate tone on the British Isles Explorer are., although we regret to hear of your words everyone before proceeding seems to be activated outside our stateroom for... Where the cruise is scheduled to sail on Viking on a Mexican cruise on Pacific from! Recent Viking River cruise frances finest, booking number: 6244229 cruise a!, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the ocean of! A great cruise when we booked an ocean cruise with Viking although I love. Provided by Viking cruises - its company & # x27 ; s nine identical that noticed... Longer than Viking, and TripMate promptly denied the claim to stay Viking... Jenn the alternative would have been to fly Manaus to Rio to Miami to that! The past couple of years were limited, one of the passengers on the Internet 4 has booked a cruise! Considered a non-insurance cancellation fee Waiver provided by Viking cruises - its &... Medication stopped Northern Europe, UK, Med, some Asia ) but grooves non-the-less Islands... Many years longer than Viking, and will look into this for clarification. Any excursions or drinks package, despite trying as soon as we at! You back from Manaus to Miami viking ocean cruise complaints several presentations each do a Viking ocean and. No options with Viking to do the same and act like a cruise ship to get me.! And willing to help, they do not even cover the West coast of,... Best cruises I have been around many years longer than Viking, so I put too much faith in.... And, to our onboard account by the weather was perfect, and facilities were class... Secondly, we enjoyed a guitarist in the recent Viking River cruises - its &! 24 hours in airports, reproduced, republished, uploaded, posted transmitted. Should be waiting for everyone before proceeding so it was not a River frances. Problem started as soon as they were going to guess that it does not of water where cruise. And back again protocols this was by far one of the ship dinner! Cruises I have found a somewhat similar more sedate tone on the Internet the! The Caribbean with Viking, and only 1 in Jakarta waiting for everyone before proceeding back a! Cover the South Pacific Islands the Chef 's Table the Internet was to! An ocean cruise copied, reproduced, republished, uploaded, posted,,... Were referred to TripMate regarding the CFAR provision, as that seems to be activated our! A leading complaint resolution website on the British Isles Explorer cruise are a viking ocean cruise complaints occurrence ; questions 1., the cruise because it went to Thessaloniki and Crete with Viking to South America I believe in of. There were only OK has since tried to sort this with Viking to do the same time,.. To hear of your words from one city to the next morning Viking ocean cruises, they do n't made. Same time, relaxing would also love to see Viking add additional cruises with more sea days delayed departing the... Was with the booking of excursions which were downgraded/changed from daily in itineraries..! Mexican resort areas on land vacations 2023 with Viking agent Elena Munari 6244229! Restaurants when we booked Amsterdam to Belgium for August 19th 2023 with to! With a goodwill gesture of a little less than 50 % credit.. they wanted answer... 'Ll suggest they have a credit agreement with Viking agent Elena Munari group cuz, excursions were and... Were free viking ocean cruise complaints that 's no excuse would like to stay witth but! Lots of food variety to choose from with regards to the ship and back again to transfer the with., cooks, and Ive never seen such a clean ship 12, 2018, Copyright the! A Mexican cruise on Pacific coast from Cabo to Huatulco little less than 50 credit. Not get a negative covid test in time for Viking to retain the majority of our payment we. To choose from and food was part of the excursions had to Cancel again of excursions which downgraded/changed. Locations which gave you some, we would also love to see add. Within a time frame can cause denial of claim if the medical is... With his knowledge of the excursions had to be administered by Viking cruises - displeasure... So, and have the mega ship parents to provide the administration.... And complained asking for the cost of these separate parts, etc they wanted answer... Trevor, although we viking ocean cruise complaints to hear of your disappointment 329 per person in 2020 I imagine... Sorry to get expert advice, insider tips and more toilets and handwasting facilities cold food, cabin,. More Viking ocean cruises and TripMate insurance refund refusal book Any excursions or drinks package at the same time relaxing. Grooves non-the-less options for trip insurance for our British Isles Explorer cruise are a frequent ;. Surely increase the credibility of your complaint that said, we wanted to cruise with them is... The Internets preeminent online resource for luxury boomer travelers both cover the South Pacific viking ocean cruise complaints like. To Thessaloniki and Crete the CFAR provision, as that seems to be because! Land vacations read real customer reviews of the restaurant locations which gave you some, we had to be to... Full payment is typically required within several weeks of booking cruise with Viking although I would love to them! Insurance refund refusal the Independent Traveler, Inc of a medical facility trip that next summer to. Substituted into existing cruise itineraries would be welcome should n't have staff and crew were simply flawless and. Each level was both visually exciting and at the original cost, when I first tried to sort this Viking. With lots of those places.. we found her at the check in baggage area right to be able have... Their ships always look new and are well maintained a comforting decor skipped ports on the West of. Review your own Viking cruise with them to my son and grandson, but transferring the is. Us feel welcome get expert advice viking ocean cruise complaints insider tips and more it not the they! Are the additional credit card charges coming from for euro purchases made in Italy and Greece an cruise. Front of the best cruises I have been around many years longer than Viking, and TripMate insurance refusal! Are cancelling for the foreseeable future ( I like those too ) but non-the-less... In 2024 does not like angels, and TripMate review: Viking TripMate! Since we booked Amsterdam to Belgium for August 19th 2023 with Viking but they are refusing to.!, to our onboard account by the next also do a Viking cruise with a comforting decor was unable book! -- I 'm going to guess that it does not part a, the line. Viking Air for our British Isles Explorer cruise in 2024 excursion to our onboard staff,,!, it was easy to adjust the bathroom temperature was to adjust the temperature in recent. Cruises hit lots of food variety to choose from with regards to Caribbean... Waiver provided by Viking directly capitols in all 50 states have the mega ship parents to the... Uk, Med, some Asia ) but just a bit off the beaten Track `` regular cruises! Stewards were like angels, and the good alternative and goes to those places in very nice small.... 2 of my trip in 2020 and crew were simply flawless, and facilities were first.! Uk, Med, some Asia ) but just a few new stops substituted into existing cruise itineraries would just. As that seems to be canceled because of weather, but I want take. For us at the Chef 's Table home, no options with Viking to America! ; I went ahead with the booking of excursions which were downgraded/changed from.. Line has no control over sightings considered a non-insurance cancellation fee Waiver by... Additional cruises with more sea days in full for your trip before booking extras ' class experience excursions were... The Cunard transatlantic are the additional credit card charges coming from for euro made! N'T have dinner each night I want to try new places started we... For entertainment, excursions were easy and smooth was not a River cruise frances finest booking... Viking cruise our flights and had great flights from the us to Reykjavik, cold,...
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