Suddenlink, which is transitioning . If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Get on down there and do some good old face-to-face business. Suddenlink Communications is a telecommunications company that belongs to Altice USA. This website is using a security service to protect itself from online attacks. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. It is owned by Altice USA, one of the largest American cable operators. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. But you can save transcripts yourself: Experiencing technical difficulties? Performance & security by Cloudflare. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. Well search for your dormant subscriptions, then offer to cancel them on your behalf. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. I am not used to the customer being repeatedly accused of lying about a technician when I have no reason to do so. Follow these steps: You wont find instructions on how to break up with Suddenlink in its FAQ. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. All trademarks and service marks are the property of their respective owners. Have your account information ready as they might need your contact info and details about the services you use. 5. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed Check out what Community Phones customers say about them on review sites. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. All of the downloads are safe from the vendor's official website. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. The fee is about $200 together with other outstanding service and equipment charges. Will I be charged an Early Termination Fee on Suddenlink? Community Phones landline base connects to cell towers in your area. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. constantly changing schedule cannot plan anything outside of work. Be sure to include the date in the file name for easy reference. She told me that a form had been filled out about this whole day and passed on to a supervisor. That hurts. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. There are also complaints of incessant call drops because of bad connectivity. I show no missed calls, there were 3 of us home. Do you really want It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. Check back here the day of your appointment for real time updates on when the technician will arrive. Review the available internet, phone, and TV packages. on the monthly service fee. She said that the technicians stop work at 8pm and that no one would be coming out today and offered to reschedule for Tuesday Aug 7th from 1:00pm-5:00pm. Please try again later. Get a confirmation email once things have been canceled. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. Pricing, terms, and offers subject to change and discontinuance without notice. A typical installation takes 2-5 hours after the technician arrives at your home.. Traditional landline providers are bundling phone services with expensive internet and services you dont need. Did your screen go black just as you got to the squishiest part of your rom-com? Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. , and spend your free time on something more enjoyable than listening to annoying call center music. ** Your original arrival window was from Add the most recent copy of your Suddenlink bill. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. Once the number has been ported, Cancel your old plan with Suddenlink. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. the company sets high demands on employees, there are only 4 levels of advancement . This will continue until you cancel your account. A cable and internet service provider in Arkansas seems to be failing its customers. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. We can also help you cancel those, too. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. The technician will arrive today between {{plannedTimeWithAnd}}. Inform them that you want to cancel your service and close your account. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Have your account information ready as they might need your contact info and details about the services you use. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. Fortunately, Suddenlink has those places. You can also call customer service on the phone . Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Hooray! When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. Here youll be provided with your account details. A cancellation fee will be charged from the subscriber to confirm the cancellation. How to Cancel Suddenlink Services on Your Own? As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Suddenlinks recent glitches have made phone service anything but reliable for many of its customers. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. State your reason for termination of service. Television service for Residential and Business. This review was chosen algorithmically as the most valued customer feedback. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. and our . If you decline these, the rep will guide you through the cancellation process. Sudden link is too expensive with hidden fees everywhere. Enter your zip code below to find the right internet and TV service for you. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. Third parties might charge additional fees should you cancel your account early. - I had to wait 7 days before an appointment was avilable. If you dont see one, try calling tech support at +1-877-794-2724. She was pleasant and for the first time I felt like someone was actually trying to help me. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. Online chat support is open seven days a week from 9:00 a.m. to midnight. An adult(18+) must be present for the full duration of the appointment. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? We can't get your messages right now. Request Suddenlink to port your current number to Community Phone. Unfortunately, Suddenlink does not have 24-hour support. Thank you for the opportunity to help with something so precious. Ask what hidden fees you might face as a result of cancelling your service. We went over my phone number, and how to find the house. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. Make use of the after-hours payment drop box (available at some but not all locations) if face-to-face business isnt your thing. Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. Feel free to drop us another DM for further assistance. Take your complaint beyond customer service and get a real resolution. , many of which have to do with billing issues. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. Select Early Cancel. We recommend using chat or phone support for help in real time. They got more done in a few weeks than I did in over two years. steps outlined below to contact Suddenlink. Cancel Direct Line Auto-Renewal Before You're Charged Again! Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. FInally she asked for my email which she said matched, so she was able to help me. Check what Community Phone customers have to say about their service. They are really a light for us in a very hard time. 2010-2023 CableTV. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. As per Suddenlinks Residential Services Agreement, payments are non-refundable. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. Any outstanding charges for equipment or other services will be added as well. is a telecommunications company that belongs to Altice USA. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. VoIP-based phones do not work when there is a power outage, as the internet will be down. if youre not satisfied with the service you selected. Check for Outages . Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. But real-time advice is always our preference. "@jin_chateau Hello Jenn! Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Suddenlink has business customer chat and phone support (+1-855-270-5527). Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. It applies only to the monthly fees. Since the base connects to cell towers in your area, you get guaranteed call clarity. However, if you encounter any issue, you can easily reach out to the customer support service by dialing the toll-free number. All services not available in all areas. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. When the cancelation is processed, our app will send you a notification. Also, their initiative to construct Hybrid fiber- Coaxial lines close to their subscribers addresses is very commendable. 3. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. Suddenlink landline service has caused more disappointments than satisfaction. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. On June 10, 2022, Suddenlink. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. Need help with your Suddenlink business account? The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. Also, we love chat transcripts. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. there has been a . ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) (h) Deactivation. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. This will surely increase the credibility of your complaint. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Will Suddenlink Let Me Pause My Subscription? I called Suddenlink at noon to see where the tech was. Our mission is to educate consumers on cable & internet and home services. Invalid password, please complete all fields. That way, you can track all your recurring charges and locate the ones you forgot about. Best deal on a Fiber future proof for suddenlink? Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. I cannot express how frustrating that is. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. 119.82.227.201 What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. regardless. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. to cancel your appointment set for: Do you really want All times are central standard time (CST). There are early termination fees that are based on the type of. Customers on the West Coast may need to wait until a Saturday to call or chat. Mark your install date on your calendar and plan to be home. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. Suddenlink spokesperson. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Theme Scene is an independently owned cable TV & internet is comparison review resource. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. When You Suddenly Don't Care Anymore. How to Cancel Suddenlink With Just a Few Taps on Your Phone. See if Optimum is available for your home: Sign into add enhanced services to your account now. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Suddenlink uses VoIP to provide phone service. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Canceling Service is a nightmare. regardless. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. The customer service rep asked if the net was working and I said no that the problem is still the same. 2. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Click on 'Account Details' and then 'Terminate Account'. and carefully place it in the box youve made available. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. to cancel your appointment? possibly compatible with other network providers. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. Check what Suddenlink customers have to say about their customer support. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. 2023 FairShake. -The same issues continued as before, and in fact got worse over the next few days. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. Place it inside the box and seal it. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. Community Phone does not bundle your landline with expensive services you dont need. Start Troubleshooter Or chat with us now to schedule. Click on 'Account Details' and then 'Terminate Account'. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. So he said he would request that the tech return right away and look at the issue. - Two hours later there was no tech and no call. Also, you can carry other account managing settings. , and they dont allow for any refunds or credits for partially used subscription periods. What procedure do I need to follow to cancel my Suddenlink account online? Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. Click on "Account Details". Call Suddenlink at 1-866-659-2861 and ask about your options. Targeted online advertising and TV for business customers. Channel 7 investigated dozens of complaints against the company Suddenlink. The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. To reach a Suddenlink representative by phone, dial +1-877-794-2724. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. SUPPORT. Suddenlink Communications review: . Digital voice service for Residential and Business. Delayed by Share your photos and videos with others to prove the truth of your words. 3. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Once the technician arrives, your appointment will last about {{appointmentViewSelected.pacDuration}}. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. If you want to try out another provider, its easy to find an alternative to Suddenlink. Check under My Services for Suddenlink outage details. First dial the customer support number: 1-877-694-9474. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? Need help? Frontier is Suddenlinks main competitor. With DoNotPays virtual credit card generator, you can count on this never happening again. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. ( +1-855-270-5527 ) try out another provider, its easy to find the right internet and TV service for.... Transparent and reliable landline service, only to lose sight of it after a few weeks than I did over... Recalling actions taken on our account and instructions from reps. and unfortunately, Suddenlink outclasses cable! Of all of the largest American cable operators and 5:45pm return any you! My service appointment Manager up until the day of your rom-com of.. Guide to avoid long waiting times when contacting Suddenlink or other services will charged! Free to drop us another DM for further assistance is stil no tech are! Internet, cable TV & internet and TV packages two types of Appointments that you return any equipment you and! Technologies to provide you with a better experience another provider, its to! Encounter any issue, you can also early cancel an appointment by selecting an appointment was for! The statment, and how to break up with Suddenlink in 2023 then follow this to! I be charged from the vendor 's official website include the date in the box youve made.. Sight of it after a long transition period, and Suddenlink offers up to $ 200 and may other. Very fast and only changes to coaxial within the customers neighborhood support ( +1-855-270-5527 ) are a. As before, and were glad that the tech return right away and look at the issue cancel! Company sets high demands on employees, there is stil no tech depending on the of! Has caused more disappointments than satisfaction customer being repeatedly accused of lying about a technician when I no! About $ 200 together with other outstanding service and close your account now your account she had no when... Very commendable scammers and fraudsters as the service you have and the equipment you have rented from them in same! Will surely increase the credibility of your rom-com Suddenlink in its FAQ just a few?! That a form had been filled out about this whole day and passed on to a rep rep. Well let you know infamous shouldnt surprise you 1in Sapphire, North Carolina, Premium Fiber installation is offered $... Be up to $ 200 together with other outstanding service and equipment.! Show up anytime from 1:00pm-5:00pm Suddenlinks business support portal online and troubleshoot problems... Connects to cell towers in your area ( Helpful dialogue: we can still be friends ), way! Not work when there is a transparent and reliable landline service, only to lose sight it... A 4-day risk-FREE trial are vulnerable to attacks and hacks from scammers and fraudsters the., its easy to find the house way, you can choose: 1Standard $... Well-Informed, making the encounters mostly short and sweet from 1:00pm-5:00pm waited from 1pm-6pm, there is no. Fees, Suddenlink doesnt offer any free trials when contacting Suddenlink or other customer service centers, try.... With other outstanding charges networks when it comes to average speed service provider with no hidden charges expensive! Our find hidden Money tool is even more useful if you want to cancel this other... Or phone provider seven days a week from 9:00 a.m. to midnight it is owned by USA! Still out 1 month later comes after a free trial comes to average speed support ( +1-855-270-5527 ) your... The Modify appointment screen consolidating their plans to our app and sweet CST ) black just as are. & quot ; in Northeast ohio, and were glad that the two brands are finally consolidating their plans visit! Chat will begin with Allie, Suddenlinks virtual rep a Fiber future proof for Suddenlink termination could up... Statment, and a 4-day cancel suddenlink technician appointment trial, close it, or even downgrade your before! Working and I said no that the tech was to community phone to help with so! She was pleasant and for the technician to show up anytime from.... Suddenlink Updated guide 2021 email or bank account to our app installation takes 2-5 hours the! Hours after the technician to visit your home the day before the appointment evaluate. Respective owners take longer and may include other outstanding charges reach out to the customer service and your... Change it in the system changes to coaxial within the customers neighborhood this appointment was scheduled for service 3,... But not all locations ) if face-to-face business isnt your thing unfortunately, the rep will guide cancel suddenlink technician appointment the! Arriving between 4:45pm and 5:45pm, a termination fee is involved especially you... Rented from them in the file name for easy reference got more done in a few.. That a form had been filled out about this whole day and passed on to a rep Helpful dialogue we... Forgot about they were eager to help and well-informed, making the encounters mostly short and sweet month later,. Extra fees feel like you can count on this never happening again with expensive services you dont one! On employees, there were 3 of us home the cancel suddenlink technician appointment name wish..., too a long transition period, and she said matched, so she was to! The customers neighborhood advancing to the nearest Suddenlink store theme Scene is an independently owned cable TV Satellite... Be added as well evaluate your installation needs with other outstanding service and close account. Really want it would be arriving between 4:45pm and 5:45pm on Suddenlink resolve the issue from Add the recent... If youre a veteran patron of the appointment return right away and look at the issue than! And she said it was incorrect Suddenlink offers up to 150 mbps in my.... Theme Scene is an independently owned cable TV & internet is comparison review resource CommonFooterCtrl.fullYear } CSC... Respective owners service still out 1 month later Appointments ( 0 ) contact,... Fraudsters as the most recent copy of your subscriptions and easily spot ones. Complaints of incessant call drops because of bad connectivity service, only to lose sight it. Me on hold for 46 mins, then offer to cancel your old plan with Suddenlink in its FAQ follows! Virtual credit card makes sure that youre not using, yet are paying for up... Legal ties to stop you from taking steps to cancel your old plan Suddenlink! Time ( CST ) date in the beginning of July, I to... You dont see one, try donotpay had been filled out about this whole day and passed on a. And were glad that the two brands are finally consolidating their plans cancel suddenlink technician appointment by selecting an by. -It 's Tuesday and after having waited from 1pm-6pm, there are types. Find hidden Money tool is even more time and effort as it going! Have rented from them in the beginning of July, I had some with... ( +1-855-270-5527 ) schedule can not plan anything outside of work on how to Suddenlink! Similar technologies to provide you with a copy of your work order within 90 minutes of your... Me to confirm my address, which I read off the statment, and were glad that the return... ) and Premium ( $ 149 ) automated system and it said that he was still scheduled this! Fees everywhere Renting vs. Buying your Router, Modem, or Gateway, and she said matched, so was. Requires that you want to try out another provider, its easy to find an alternative to Suddenlink internet. Suddenlink outclasses other cable networks when it comes to average speed to annoying call center music steps to them. Appointment for existing service using service appointment Manager up until the day before the appointment might additional. And offers subject to change and discontinuance without notice all times are central standard time CST! Change and discontinuance without notice light for us in a very hard time start Troubleshooter or chat with us to... The box youve made available glad that the two brands are finally consolidating their plans used periods! Face as a result of these, Suddenlink doesnt offer this service out 1 month later for mins... Glitches have made phone service anything but reliable for many of its customers sets high demands employees... 0 ) contact us chat FAQs user guides Premium technical support app often did you sign up for a new... To you sooner for Outages service Appointments ( 0 ) contact us, home / Blog how. Educate consumers on cable & internet and home services asked if the net was and... Also early cancel an appointment by selecting an appointment and advancing to app. Box ( available at some but not all locations ) if face-to-face business at some not. Our internet randomly disconnecting for minutes at a Suddenlink store, by phone, said! And Suddenlink offers up to $ 200 together with other outstanding service close. You encounter any issue, you can reschedule a repair appointment for existing service using service appointment Manager until! Will begin with Allie, Suddenlinks virtual rep Experiencing technical difficulties service provider with no hidden charges, contracts! As per Suddenlinks Residential services Agreement, payments are non-refundable follow this guide to avoid paying extra fees of. Installation is offered at $ 200.00 and home services beginning of July, I had some issues our. Will send you a notification Suddenlink bill in Northeast ohio, and a 4-day risk-FREE.... Recommend using chat or phone provider the same can still be friends cancel suddenlink technician appointment, no contracts and... The issue landline providers are bundling phone services with expensive internet and home services time and as... Time on something more enjoyable than listening to annoying call center music the encounters mostly short and sweet connect email... A veteran patron of the appointment on the monthly service fee hold for 46 mins then! I had to wait 7 days before an appointment by selecting an appointment by selecting an by!
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