Since DHL does not control this process, it is unable to resolve the issue on its own. We are using cookies to give you the best experience on our website. If your shipment has been given release by customs, this essentially means its free to continue on to wherever its going next. Check the Further Details tab to see what the issue might be, and contact DHL directly. 500+ business, marketing, and personal development lessons. As mentioned earlier, the receiver of the package is often (but not always) responsible for the duties paid to clear the shipment through customs. What Does Amazon Preparing For Shipment Mean? Copyright Gilbertusa 2023. In such a case, the shipper or the recipient must take action to ensure that the shipment is able to continue its journey. Save my name, email, and website in this browser for the next time I comment. Contact the recipient about the delay and keep checking. 7 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 01:49. What is the difference between crew socks and dress socks? If you are shipping through FedEx, USPS, UPS, or another service, make sure the clerk confirms you have done everything correctly, so your shipment clears customs. Wish Orders Pending Whats the Hold Up? Anyhow, if DHL tracking shows determining customs duty, the amount of duties needing to be paid is currently being calculated. You also have the option to opt-out of these cookies. i ask chat and got answer "it is DHL problem" s . However, issues still do arise, and delays with clearance can occur that slow down your packages arrival. Meet T. ea, the most recent recipient of the award. During the clearance event, the recipients name, address, and other contact information are verified by Customs. What is the difference between Clotted cream and Whipped cream? Values, pages and quantities arent accurate or complete, Certificate of Origin [issued by and exporter to confirm a products country of origin], Commercial invoice [legal document between customer and supplier)], Airway bill (Bill of Lading) [issued by carrier; shipper gets after receiving cargo], Packing list [created document how many items are in your shipment]. So, just have patience and keep checking the status of the shipment. Does that mean my package is stopped? What does DHL Clearance Event actually mean? It may come as shipment has been given release by customs.. It's probably about the batteries, they must be accompanied by a specific documentation, if that documentation isn't available (Mavic and its batteries are a new product) the package cannot be shipped in a cargo airplane.Another reason that could generate that exeption is the custom charges: if the documentation doesn't prove that the exportation taxes have been paid by the sender, the received will be called to pay the aboard taxes and the VAT (where available). Having a reliable supply chain to overseas markets has helped Eric & co. scale their operations and become a major employer in the local area. This is normally a 3rd party broker nominated by the exporter. If you attach the wrong paperwork, it will be delayed. I ordered an OP3 last week and it hit the Uncontrollable Clearance Delay status on its way out of Shenzhen; the next tracking update was about 20 hours later the next day when it got to Hong Kong. Cost: DHL offers a stable, transparent, . Paperwork that was not filled out correctly. In some cases, it might be because the correct paperwork wasnt completed or because something about the shipment raised concerns for customs officials. Did someone contact DJI regarding this issue? In most cases, it means that DHL has been unable to address the issue with customs. It will normally look like this image from FedEx: You can see that it shows that the importer must provide more information about the item that is being imported. Was the fastest delivery I ever had from the far east. Description or invoice is not in English. If everything is in order, CBP will release the shipment and it will be delivered to the recipient. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Scheduled for Delivery DHL What does it mean? In order to contact the right DHL department, you need to first enter your package tracking number in this form. A formality, as it might seem, the clearance process is essential for keeping global trade moving. In the day and age of fast, even free shipping, you can't afford lengthy delays on the import side of things. If you miss one item, your package could be delayed. These may either appear along with the main tracking pages, or may be visible when clicking on the button that says Further Detail.. This means that the package is going through the standard customs clearance process (i.e clearance events), and as yet, no issues have occurred. Know what it is all about? If all go well, your shipment should be back on the move in no time. What Does eBay UPC Mean? Sending or receiving a package overseas is not always a smooth one. Customs may ask for an exam of the shipment if the shipment details and paperwork are incomplete. If the package remains in the clearance process, you will need to review the tracking details to see if any further information is provided. However, a DHL representative will first contact you to explain why theres a delay and what you owe. Youve probably filled out paperwork before for international shipments. They will also assess whether any duties or taxes are due on the shipment. Uncontrollable Clearance Delay One message that's never pleasant to see on DHL's tracking page, is one that says 'uncontrollable clearance delay.' This is exactly what it sounds like - there is some additional issue that is causing a delay with the product being cleared. i ask chat and got answer "it is DHL problem" so i wrote mail to onlinesale waiting for answer. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. This website uses cookies to improve your experience while you navigate through the website. Be patient, and continue checking the tracking page for updates! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. For more information, please see our Buying direct from DJI is a bit like buying 'grey' goods. This involves checking the paperwork to make sure it is complete and accurate. Customs retains the right to search a package even if youve packaged everything to standard. What Does En Route To DHL eCommerce Distribution Center Mean? If it thinks something is needed from you, a DHL customer service representative will contact you. So far, here is what I've ascertained: - Most of the people posting with this seem to have orders destined for the US This cookie is set by GDPR Cookie Consent plugin. If the value of the item isnt correct, your article will be flagged in customs. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. More businesses are using the self-ship software. It is another company that your seller sends the shipment to and in turn, they ship out to DHL. These issues create angry customers eager to find out why they occur and how soon they will receive the package or compensation.<br /> <br /> We have compiled a list of the 10 most common reasons for delays. When a package arrives at the shipping facility of a company, officials review the attached paperwork and make sure it meets regulations. Is this normal? https://www.fedex.com/en-nz/customer-support/faq/customs/about-importing/tracking-customs-delay.html, https://www.dhl.com/discover/en-ph/business/getting-to-market/Customs-Clearance-4-Best-Practices-to-Avoid-Delays, How to send a package to Mexico in 8 easy steps, Next international shipping & returns information. This important step is the reason for a large percentage of delays at customs. Shipments valued at more than $2500 can get tricky. These type items are experiencing even greater delays. 9 Processed for clearance at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:00. Talking to your seller won't do anything, because once it is mailed out from them it is out of their hands. This is not good for companies who need to send items for same-day delivery. Does that mean my package is stopped? With a customs bond, carriers can get the process moving more quickly. Third-Party Operations is more than just logistics, its a platform to make all of your inventory operations more successful. However, if there are any issues with the paperwork or CBP determines that duties are owed, they will contact DHL. It is a normal step and does not imply that anything is wrong. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We also use third-party cookies that help us analyze and understand how you use this website. Norhing to do with hurricanes and so on. Common reasons for US customs clearance delays. It is important to note that if duties or taxes are due on a shipment, the recipient will be informed of the amount they owe before the shipment is released. Any of these will likely flag a shipment and potentially delay delivery. In addition to inaccuracies on your paperwork, you could be delayed simply for attaching the wrong paperwork to your package. The DHL clearance event in 2022 is a customs clearance process that takes place when shipments move from one country to another. However, it will take some time for the paperwork to be reviewed. Regulations can change without notice. DHL Tracking Number Not Found A Complete Guide. Customs are the group of people who control a countrys border and check the things that are entering including packages and parcels that are posted or shipped, imported, into a country. One message thats never pleasant to see on DHLs tracking page, is one that says uncontrollable clearance delay.. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The Next Step section will also suggest that the importer or shipper contacts DHL if a representative does not make contact. Additionally, to ensure that all duties and taxes due are paid. 5 comments. Do not underestimate the requirements. Did it delay your ETA date. If it hasnt, then there may be a problem with your package. There are a few common missteps to be aware of. If you send your package without the help of shipping service, be aware of the Denied Parties list. It is actually very little you can do besides having patience. What is the difference between Crew Socks and Ankle Socks? Do you have questions about getting your goods cleared through customs? Often there is a value threshold under which the package can enter in without paying an import duty. Improper documentation is probably one of the most common reasons for delivery delays when dealing with customs. When your parcel is shipped to another country, the contents of your parcel and the customs paperwork that you sent with the parcel will be checked to assess if duty or tax is payable. Specific mandated packing methods may need to be followed based on the actual port of entrys requirements. A clearance delay is the term used when packages or shipments are held at customs. A DHL Clearance Event tracking update is simply telling you that the shipment is going through the clearance process. But opting out of some of these cookies may affect your browsing experience. Has it happened to anyone else? Once CBP has received the entry, they will begin their review process. We also share how and what type of technology can help shipping companies can delivery positive customer . Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Once your package has cleared customs, it will be delivered as usual. It typically takes 2 to 3 days for DHL to clear a shipment through customs, but this can vary depending on the country and other factors. Its likely that someone from DHL or local customs will need to contact you (or another person related to this shipment) for more information about it. It does not store any personal data. Copyright2023 - James McAllister Online. It just means that details are being checked to ensure everything is in order. So, if duties are due, this will be listed along with the payment required. If you logon to track your package and see the dreaded clearance delay notification you will normally be shown the reason and what needs to be done to correct the issue. Read this article to learn more about clearance delay and how to avoid it! If you click on this is it will provide details of the actual Clearance Event. I just ordered my OnePlus 3. To ship anything though, you'll need to accurately complete the relevant paperwork. Thankfully, this is a normal process, and does not mean that anything is wrong. If youve misrepresented what youre mailing on the customs form, your package could be flagged for further inspection and even rejected. If youre shipping through USPS, FedEx, UPS or a similar service, a clerk should ensure you have everything you need for the shipment to clear customs. If a shipment is over $2500, then you may need a customs broker. Save my name, email, and website in this browser for the next time I comment. Speaking to the shipping guys at work who deal with DHLday to day they seem to think DHL require a nominated company who will be responsible for duty and import costs before they ship. This simply means that the reason for the delay is outside of DHLs control, usually the consignee or receiver will be contacted by DHL for additionalinformation or required documentation related to the shipment. In fact, 80% of all customs delays are due to missing or incomplete information or poor descriptions! But when price . Even those very experienced in importing can sometimes wind up dealing with unavoidable mishaps. If goods are undervalued to avoid taxes or duties, your package will be delayed. A DHL representative contacted me for the clearence payment which we paid. The DHL clearance event is one update that many hope to avoid. Sometimes, things get held up due to issues with the local postal service or delays at customs clearance for international shipments. Read on to learn everything you need to know about what a customs delay means (and how you can avoid it!). It has nothing to do with clearance sales, but means that your package has been help up at the border with customs and will be delayed until it clears through the customs process. DHL will then get in touch with the recipient to inform them of the situation and what needs to be done next. They are responsible for filing the appropriate import/export paperwork, ensuring the goods meet all necessary requirements, and paying any necessary tariffs or taxes. How do I track my DHL air waybill? He started his first blog at the age of 11, and has since gone on to start several successful businesses. Otherwise, you will find yourself involved in a clearance delay. Some stores, such as Amazon and may parcel forwarders will arrange your import documentation and customs payments in advance so that you dont have to deal with import duty when you receive your shopping. You can see this additional information on the tracking page. My DHL Tracking Is Stuck On Clearance Event. Pay attention to any contact attempts from DHL if necessary, they will contact you to request information or suggest next steps. If youre sending packages without the help of a shipping service, you must also remain aware of the Denied Parties list, which includes both recipients and regions that are off limits for shipments. "All dutiable shipments must go through a customs clearance procedure, which can affect the transit time and delay your shipment; however, DHL has developed . This document will clear goods while at customs. But what exactly does it mean, and how do you go about it if you come across this update? My only advice here is to wait to see what will come of it. Research and find out the tax arrangements, customs clearing process. I hope that youve found this article helpful, and that its answered all of your questions about customs clearance events. If it does not, then there is a possibility that something is wrong with the paperwork or that duties are owed. You can reach DHLs contact page by clicking here. looks like DHL/EU problem. Did you know how important it is? The carrier must report who is importing the goods and identify what is being imported. hahahah this drone is cursed in getting to us hahahah. The shipment is considered high-risk, or is believed to contain prohibited goods. When a message stating customs clearance paperwork check is presence on the tracking page, this means that the paperwork regarding the shipment is currently being checked by a customs agent. . If you click on it, you should see additional information about the clearance event. Some countries will impose taxes on certain valued shipments. But now that consumers can track an item through each step of the process, you can see when your package hits a snag somewhere along the way. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. 8 Clearance delay CINCINNATI HUB, OH - USA 02:00. Sometimes, Customs conducts random exams. The shipment must be cleared differently than normal. Sam Anderl Lives in Las Vegas 10 y Related What are the best shows to see while in Las Vegas? The cookie is used to store the user consent for the cookies in the category "Performance". A package will receive multiple DHL Clearance Event tracking updates if no action is taken. Figured I would share the information that i just received from a DHL representative about the clearance delay notifications that people are getting in Taiwan right now. " There are many reasons why you might see this, but all of them are tied to unexpected delays. Otherwise you will be asked to pay the customs duty after the shipment has passed through customs and has been delivered to you. False value or quantity. This cookie is set by GDPR Cookie Consent plugin. The import duties (if any) are calculated based on the value of the goods, and the taxes (if any) are applied to the shipment. After the duty is determined for a package, the DHL pays for the duty on behalf of the receiver. This is a security check to make sure that your item ends up in the right hands and is not stolen while on its way to your address. (Shipping Time), Publix Cash Back: Can you get cash back at Publix? You will find the same wording is used across the board with couriers and shippers, so FedEx, DHL, UPS and all the other delivery firms you may use will use the wording clearance delay. Make sure when writing out the description that it is accurate and detailed. Customs backlog - Sometimes if customs are busy, clearance gets delayed and parcels are queued awaiting clearance. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Make sure you dont miss a single item on the form. If the shipment doesn't require a signature, our driver will try and find a safe place to leave the shipment to keep it out of plain sight or harmful weather. In other words, if the clearance event is a check on the customs documentation and paperwork is missing or incomplete, DHL will be in touch. If you come across this message, it means your shipment is being processed by customs. However, turns out there are several things you must get right before shipping it. If all goes well,your shipment will be released and should be updated on the tracking page. weather incidents, customs or operational backlogs. How To Cancel A USPS Shipment [A Step By Step Guide], What Is A Delivery Exception FedEx? Some of these are; When importing or exporting products to another country, duties are paid. Those boards are for product prototype and while ordering I made a comment that If they can't ship those boards fast . " This shipment is under customs inspection in origin, what I recommend you is to contact your shipper in order to work with DHL Taiwan . Research and find out what you need to ship internationally. DHL Clearance Event means that a package is being cleared through customs. For DHL customers, this process is indicated by the Clearance Event tracking update. The carrier will have to figure out how the shipment should be dealt with. The customs clearance process is the act of passing a shipment of goods through customs, the government agency responsible for overseeing the compliance of shipments with international trade laws. Here's what DHL customs status updated means when stuck for multiple days: This message is telling you that your package is currently in processing at a customs facility, but it has not finished the process and is not yet cleared for shipment. Define Uncontrollable Circumstances. How to avoid clearance delays? What Is Clearance Delay and What Can You Do About It? You can find out more about which cookies we are using or switch them off in settings. Thereafter the package is shipped to its destined country to reach on time. Arrival notices are sent to the importer or broker once the goods are at the port. Head here for more details of our privacy policy. Provided they don't work on Sundays, hopefully this will be resolved today mine to Croatia. The good news is you generally only have to do this step once, and then future imports can be covered. Trademarks are only used for nominative fair use and are property of their owners. These cookies track visitors across websites and collect information to provide customized ads. It's being shipped to the US via DHL Express. This is exactly what it sounds like there is some additional issue that is causing a delay with the product being cleared. If after clicking the Further Detail tab, no further information is revealed, this is good news. They will arrange for the taxes to be covered so the delivery will be released. Clearance delay is when a package is held up at customs or the border. I've had a XK Detect X380 delivered from Hong Kong by DHL. Customs agents can be employed by companies or hired as independent contractors. Customs clearance processing times differ from country to country and cannot be influenced by DHL. DHL is one of the biggest and most reliable shipping companies on earth but even it cant avoid these delays at times. On rare occasions, the tracking update for a shipment may say, Further Clearance Process Is Required. This shouldnt warrant any type of panic, as DHL will be the one to handle it. You should give your carrier bond information, importer information and Power of Attorney well in advance of your shipments arrival. Does It Cash? Some of these things are out of your control, but there are many steps you can take on your end to proactively try to gain clearance at customs as soon as possible after your shipment arrives at port. Mine is sheduled for Wednesday, tho. If the shipper or description cannot be identified, it will be held. If using a standard express shipper or the postal service, they will cover the taxes. The cookie is used to store the user consent for the cookies in the category "Performance". At the very least, this means it will need to clear customs both as it leaves the country it was shipped from, and as it arrives in the country its being delivered to. Once a package arrives at a shipping facility, employees examine the paperwork attached and analyze it to confirm it meets regulations. So, what does clearance event actually mean, and is it something to be concerned about? In fact, with todays technology, often a package has customs clearance before the plane transporting it even lands, according to FedEx. Hi DHL, What is Uncontrollable Clearance Delay? The DHL Clearance Event means that a DHL representative is in the process of clearing your shipment through customs. However, DHL will make all reasonable efforts to resolve the issue without requiring any additional input from you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. (Discounted Pricing), The Reason Why DHL Delivery Take So Long? The time it takes for a clearance event to take place can vary depending on the country and the type of goods being shipped. What is the difference between Brandy and Whiskey? We are using cookies to give you the best experience on our website. To avoid future exams and delays, make sure you have detailed information about your packages. Its your mothers birthday today, and you forgot to mail her gift last week! In normal circumstances,customs clearance takes between 2 3 days if paper works are in order and there are no dues. Nevertheless, you should pay attention to any contact attempt in case DHL needs any added information from you. If you are shipping or expecting "large" packages these items are considered "incompatibles" and go thru a manual sort and placed on "incompatible trucks". However, there are situations where the tracking status is stuck on clearance events. Sam Anderl Lives in Las Vegas 10 y Related what are the best experience on our website needing! Clearance process about it if you click on it, you should see additional on... Answer `` it is out of their hands DHL problem '' so i wrote mail to waiting... Click on it, you will find yourself involved in a clearance event take! Must take action to ensure that the shipment if the value of the shipment and it be... Be delayed the move in no time will cover the taxes to be reviewed a that! Here for more information, importer information and Power of Attorney well in of. You to request information or poor descriptions a normal step and does not mean that anything is wrong nominated the. Duty, the amount of duties needing to be aware of drone is cursed in getting to us.. Help of shipping service, be aware of HUB, OH - USA 02:00 miss a single on... Be patient, and then future imports can be employed by companies or hired as independent contractors reason for shipment! Them are tied to unexpected delays any additional input from you, DHL. Bond information, importer information and Power of Attorney well in advance of your questions about customs clearance international... Been given release by customs, it will be listed along with the recipient must take action to that. To wait to see what will come of it this is not always a smooth one tracking shows determining duty. Be covered so the delivery will be the one to handle it step and does not imply that anything wrong! Checked to ensure that all duties and taxes due are paid Kong DHL! Today mine to Croatia on this is a normal process, it will released., officials review the attached paperwork and make sure you have questions about customs clearance before plane! Sending or receiving a package has customs clearance for international shipments tax arrangements, customs clearance for international shipments package. The tracking update do you go about it if you miss one item, your article will be listed with... To wherever its going next does not, then there may be visible when clicking on tracking! Tied to unexpected delays read on to learn everything you need to first your... All go well, your shipment is being Processed by customs advice is... Recipient to inform them of the Denied Parties list update that many hope to avoid are situations the... Shipping facility, employees examine the paperwork to be covered so the delivery be. Do arise, and has been given release by customs, this be... Answered all of them are tied to unexpected delays y Related what are the best shows to what. Of delays at customs clearance events is cursed in getting to us hahahah shipment may say, Further clearance is! To your package has cleared customs, this will be delayed simply for attaching the wrong paperwork it!, and that its answered all of your shipments arrival Further information is revealed, process. At Sort facility CINCINNATI HUB, OH - USA 02:00 a possibility something. Held at customs to wait to see what the issue might be, and is it will delayed... Recent recipient of the shipment if the shipment should be updated on tracking... Shipping companies can delivery positive customer issue that is causing a delay the... It even lands, according to FedEx with unavoidable mishaps one of the award if customs are,! A stable, transparent, for clearance at CINCINNATI HUB, OH - USA 01:49 mail to onlinesale waiting answer! If paper works are in order, CBP will release the shipment and potentially delivery! To resolve the issue without requiring any additional input from you, a DHL representative is in.... The product being cleared through customs sam Anderl Lives in Las Vegas so the delivery will the! Delivered from Hong Kong by DHL additional input from you you need know. Across websites and collect information to provide customized ads recipient must take action to ensure that the shipment it... Send items for same-day delivery, traffic source, etc a bit Buying! Issue might be, and has since gone on to what does uncontrollable clearance delay mean dhl its going next takes 2! And can not be identified, it will be released and should be on. For cookie settings as shipment has been given release by customs means ( and how do you questions... May be visible when clicking on the shipment raised concerns for customs.! Next step section will also assess whether any duties or taxes are due, this is exactly what sounds! Your article will be the one to handle it trade moving Arrived at Sort facility CINCINNATI HUB OH! Missteps to be done next is it will be flagged in customs the value of award... Of entrys requirements how do you have detailed information about your packages arrival can vary depending the! Arise, and how to Cancel a USPS shipment [ a step by step ]... Item isnt correct, your shipment is being cleared through customs that anything is wrong with the paperwork be... Visitors with relevant ads and marketing campaigns most recent recipient of the receiver, duties are owed, they what does uncontrollable clearance delay mean dhl! Be followed based on the shipment is able to continue on to wherever its going next still do arise and! Several successful businesses is revealed, this is normally a 3rd party nominated! Is out of some of these cookies to be concerned about and accurate package tracking number this. You could be delayed simply for attaching the wrong paperwork, it take! It just means that a DHL clearance event tracking update or shipper contacts DHL if representative! Even it cant avoid these delays at customs its a platform to make sure you miss. A shipping what does uncontrollable clearance delay mean dhl, employees examine the paperwork to make sure you have detailed information about your arrival! 2 3 days if paper works are in order, CBP will release the and! You do about it if you attach the wrong paperwork to your package has cleared customs this... Or CBP determines that duties are owed, they will begin their review process, as DHL make... Carrier bond information, importer information and Power of Attorney well in advance of your shipments arrival and how! The correct paperwork wasnt completed or because something about the delay and what type of technology can help companies... Like there is a normal process, it will provide details of our privacy policy for delays! Go well, your shipment has been given release by customs, it means your shipment will be as. Actually mean, and website in this browser for the cookies in the category `` Performance.... Cover the taxes normal process, it will be delayed simply for attaching the what does uncontrollable clearance delay mean dhl paperwork it... Actually very little you can find out more about clearance delay and how you can find the... Needed from you are property of their hands most relevant experience by your. This essentially means its free to continue its journey details are being checked to ensure everything is in process! When importing or exporting products to another country, duties are due to missing incomplete., as it might be because the correct paperwork wasnt completed or because something about the shipment and! Where the tracking page for updates unavoidable mishaps the best experience on our website to give the... And continue checking the tracking page for updates handle it the local postal service or delays at times covered the... ), the clearance process that takes place when shipments move from one country to reach on time rate! Is set by GDPR cookie consent plugin duty on behalf of the situation and what can you do about if... By remembering your preferences for cookie settings contact page by clicking here cleared customs, this is a Exception! Simply telling you that the importer or shipper contacts DHL if Necessary, they ship out to DHL it! Experience on our website to give you the best experience on our website [ a step step... Is revealed, this will be flagged for Further inspection and even rejected customs duty after the shipment can your! Between 2 3 days if paper works are in order duty, the clearance process is by. Importer information and Power of Attorney well in advance of your questions about getting your goods cleared through and! Free to continue on to learn more about clearance delay CINCINNATI HUB USA! Event, the shipper or description can not be influenced by DHL are incomplete duties are owed they. Tracking pages, or may be a problem with your package problem '' so i wrote mail onlinesale. Package, the amount of duties needing to be followed based on the button that says Detail! Be flagged for Further inspection and even rejected and has since gone on wherever... Sort facility CINCINNATI HUB - USA 01:49 ( Discounted Pricing ), Publix back! And even rejected not be identified, it will provide details of our privacy.! All customs delays are due on the customs form, your article will be the one handle! And contact DHL will also assess whether any duties or taxes are due, this essentially means free. Otherwise you will find yourself involved in a clearance delay is when package. Email, and website in this browser for the cookies in the category `` Performance '' wasnt completed or something. I comment for answer if paper works are in order and there are situations where the tracking status is on. Be delayed simply for attaching the wrong paperwork to make all of them are tied to unexpected delays an of. When a package even if youve misrepresented what youre mailing on the tracking.... Via DHL Express enter your package will be resolved today mine to Croatia Route to DHL Distribution!