Here's how to enable / disable Wi-Fi for your Verizon Internet Gateway (ARC-XCI55AX)from the admin page. We need a resolution and a timeline. Verizon Tech support said the modem was bad so they sent me a refurbished unit. Here are the three main ways that external antennas help you increase data rates: In 4G LTE and 5G networks, signal quality is measured as SINR (Signal to Interference plus Noise Ratio) or sometimes as RSRQ (Reference Signal Received Quality). Due to inactivity, your session will end in approximately 2 minutes. Here's how to perform a signal test for your 5G Internet Gateway. Extend your session by clicking OK below. Here's how to view the phone number for your Verizon Internet Gateway(ARC-XCI55AX). Please sign in again to continue. By using external MIMO antennas placed outside your building, you can bring the faster LTE data rates from outdoors into the 5G LTE Router with much less signal loss. Verizon Internet Gateway (ARC-XCI55AX) - Support Overview. Here's how to display or not display the Wi-Fi name for yourVerizon Internet Gateway (ARC-XCI55AX)to other devices. What's changing: Below is a summary of some of the major changes: For more detailed information, please reference the device user guide for the latest details. Here's how to enable / disable data for your Verizon Internet Gateway(ARC-XCI55AX) from the admin page. From the Router Home screen, click System Settings . Here's how to back up and restore the current configuration for your 5G Internet Gateway. Verizon 5G Internet Gateway - Support Overview. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. To view the SKU, refer to View Device SKU. Extend your session by clicking OK below. Have a phone you love? Carrier aggregation allows the 5G LTE Router to connect to multiple cellular bands simultaneously. Got the newer Verizon 5G Home Internet Gateway with SKU: ARC-XCI55AX (as shown on the bottom of the device)? Here's how to run a speed test for your 5G Internet Gateway. Got the Verizon Internet Gateway (ASK-NCQ1338) in two days ago. Here's how to view the Wi-Fi name and password for your Verizon Internet Gateway(ARC-XCI55AX). Please proceed at your own risk. The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Depending on your ability to see your local cell towers, there are offer two different 4x4 MIMO antenna kits to choose from: This 4x4 MIMO Panel Antenna kit will provide meaningful signal improvement, even if you're surrounded by trees, hills, or tall buildings. Due to inactivity, your session has expired. Share Connect with us on Messenger You won't be able to use the sim with your own modem. By using Verizon's 5G network, Verizon 5G Home Internet delivers the latest fixed wireless connection that's faster than DSL and satellite. The firmware on the one they sent me was older than my original device and had the same problem. Improvements to first time setup LED behavior (incorrect / invalid colors observed in some scenarios). Free shipping over $99. In this guide we'll describe the two best options we have found to provide an improvement in their Verizon Home Internet data speeds. Privacy Policy. Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. Step 2: On the bottom of the device, use a prying tool to push the rubber pad to the side. One big misconception about external antennas is that external antennas primarily help you increase your data rates by increasing the signal strength, but that's not the case. Extend your session by clicking OK below. Step 3: Remove the #1-size phillips-head screw located below the rubber pad. Verizon 5G Home Internet plans and prices Verizon keeps things pretty simple. The update, called 0178, comes with a number of fixes. Firmware updates Firmware updates are pushed out automatically when available. Here's to change the password needed to connect to Wi-Fi on your Verizon Internet Gateway(ARC-XCI55AX). Order Online. Have a phone you love? I just noticed a new firmware was posted today. WPA2 will now be the lowest Wi-Fi security setting / option available. Here's how to find the Wi-Fi password / key for your 5G Internet Gateway. Here's how to enable or disable devices connected to your 5G Internet Gateway(LVSKIHP). This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. Various redesigns in layout for simplification in accessing some features, including: Removed reference to Home Network Protect which is not applicable for this device. Find device-specific support and online tools for your Verizon 5G Internet Gateway. Removed myFiOS reference as it is not applicable for this device. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. I've rebooted the device a dozen times, clicked the check for update, and even called . Weve found its often better to mount the antenna(s) on the side of the building where the structure can shield the antennas from interference. Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. Our instructions described later will guide you through how remove the Verizon 5G Internet Gateway's SIM card. Here are the best steps for optimizing the position of your Verizon Internet Gateway (ASK-NCQ1338): This process is simple but effective if you haven't already optimized the position of your Verizon Internet Gateway, however this method will likely provide only a small improvement to data speeds compared to Option #1. Here's how to view the software version your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA)is running. Pro tip: When placing cellular antennas, dont just go to the highest point of the roof! That means they can use the same wireless spectrum to send more data per second. Here's how to test the firewall settings for your Verizon Internet Gateway (ARC-XCI55AX). Improving signal quality has a huge impact on your data rates. Here's how to view the SIM card number associated with your Verizon Internet Gateway(ARC-XCI55AX). For the last 4-5 days, eero is going offline once a day. Extend your session by clicking OK below. What Causes Dropped Calls for Smart Phones? Check out our guide for that device here. Here's how to view the signal indicator on your Verizon Internet Gateway(ARC-XCI55AX). Step 5: Retrieve the Verizon Internet SIM card. Discover the benefits of the most recent software update & view instructions to see how to download the software to your Verizon Internet Gateway (ARC-XCI55AX). Release date: 06/22/2022 It updated automatically at 11:00pm Pacific Time to version 3.1.1.21. The layout and advanced router settings will see several changes. I'm using the Verizon cube for C-Band 5G. Here's how to set the router Admin password on your Verizon Internet Gateway(ARC-XCI55AX). Have a phone you love? The admin GUI will now leverage an https address. The details: The top recommendation we offer is our bundle of the Peplink MAX BR1 Pro 5G with our 4x4 MIMO Panel or 4x4 MIMO Log Periodic External antenna kits. I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (222146). Although the Verizon 5G Internet Gateway (ASK-NCQ1338) doesn't support the use of external antennas, it's SIM card can be swapped into other external antenna capable cellular routers. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Here's how to turn the Internet of Things (IoT) network on and off to connect smart devices such as doorbells, lightbulbs, etc. Cookie Notice This does fix the double NAT issue when using your own router connected to the Internet Gateway. on your Verizon Internet Gateway(ARC-XCI55AX). Due to inactivity, your session has expired. I am on software version 21432. T-Mobile has started to rollout its new firmware update for its 5G Home Internet Gateway. Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow. SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. The details: I'm really excited to get the IP Passthrough feature working (I may cancel T-Mobile Home Internet because they don't have this feature). Here's how to allow the Wi-Fi name of your 5G Internet Gateway to be seen by other devices. Share Connect with us on Messenger Visit Community Due to inactivity, your session will end in approximately 2 minutes. This User Guide can help you get the most out of your 5G Internet Gateway. Several new advanced routing features / options will be made available, while some existing ones will be updated. Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update. for your 5G Internet Gateway. 5G Home Plus. They're sent out in phases over a few weeks, so not all users get the update at the same time. Here's how to change the Wi-Fi broadcast settings for your 5G Internet Gateway. Every time I run a software update through the admin portal I get the error "check for new update failed." System Update 2 The details: Release date: 01/12/2023 Software Version: 3.2.0.5 What's changing: This user guide can help you get the most out of your device. Here's an overview of the LED indicators on your Verizon Internet Gateway(ARC-XCI55AX). As you might expect, using outdoor directional antennas can help increase the signal strength. There are two options: you can choose whether you want a two-year price guarantee -- at $50 a month, including. Option #1: Swap the Verizon Internet SIM card into a different cellular router, Option #2: Optimize the Verizon 5G Internet Gateway location, Why External Antennas Are Critical for Improving Data Rates, Verizon 5G Internet Gateway Technical Specifications, https://www.verizon.com/about/our-company/leader/contact/922789, fastest 4G LTE and 5G data rates possible, Small Cells: Femtocells, Microcell and Metrocells, AT&T Microcell Has Been Discontinued: 5 Replacements, Antenna Guides For Hotspots/Modems/Routers. Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide By Carrier Accessories Enterprise Solutions Hotspot Guides Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide Account Cart Looking to get the best possible data rates from your Verizon 5G Internet Gateway (ASK-NCQ1338, ASK-NCQ1338FA, or ASK-NCQ1338E)? We disassembled the Verizon 5G Internet Gateway (ASK-NCQ1338) and after much poking and prodding, we came to the conclusion that Verizon has designed a device that cant have external antennas attached. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Here's how to restart your 5G Internet Gateway. You may need to first push down on the SIM card for it to pop out of it's compartment. Please sign in again to continue. Here's how to configure LAN settings on your Verizon Internet Gateway(ARC-XCI55AX). The webGUI format will be completely redesigned. Due to inactivity, your session will end in approximately 2 minutes. Please sign in again to continue. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. , resolve known issues and apply the latest security patches things pretty simple several changes password needed to to. Allows the 5G LTE router to connect to Wi-Fi on your Verizon 5G Home Internet Gateway firmware. Days, eero is going offline once a day our instructions described will... Increase the signal indicator on your Verizon Internet Gateway a number of fixes screw located below the rubber pad settings... 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