Once on Wi-Fi, you can also link your Android device to your Windows PC. For those looking at inexpensive . Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Remove and re-insert your SIM into the phone to resolve this problem. Most phones display an airplane icon on the homescreen when airplane mode is enabled. This is especially true with older devices. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Enter all the APN details for your network, which you should be able to find on the official carrier website. Go over there and see if thats the case. How do I set up and manage two-factor authentication? They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Mint Mobile is a good fit if you: Want an affordable cell phone plan. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). Mint is also deprioritized during heavy usage compared to T-Mobile. Go to Settings -> Network & Internet -> Data Usage.. Can I bring my current phone number to Mint Mobile? 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). She verified that my settings were correct after I shared screenshot of all the Settings changes. I am able to send text messages as well make phone calls. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. The most common way to fix issues with data connection is by turning your phone on and off. How do I activate a SIM card and bring my current number to Mint Mobile? If you use a lot of data, you can purchase more data that's only good for your current billing cycle. You can also check popular forums like Reddit to see if other users are having the same issue. I referred my sister. Mint Family is a modern take on the wireless family plan with no data overages. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. View Packages. Hey there! I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. What is Wi-Fi calling and how do I enable it? 3. Then, try using the SIM again. Create an account to follow your favorite communities and start taking part in conversations. Did she try resetting network settings. How do I set up my phone for internet access and picture messaging? I changed back to 5G and made another call and it worked. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. Check your APN settings. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data When re-inserting the SIM, make sure to place it in the correct position. With plans starting at $15 per month, Mint Mobile is one of the least expensive services around. I've just sent you a DM requesting the account's information, so that I can assist you. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Once youve downloaded the app, open it and click on. To check this: Not always. Enjoy a range of . Content 1. To check the blacklist status for Apple go to Apple blacklist checker. Tickets? She stays on top of the latest trends and is always finding solutions to common tech problems. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. I talked to their Care Representative and my phone is compatible. We are grateful for all the contributors - even the haters. Then drag the top down. (also the website specifically said my phone is "perfect" for Mint Mobile service) If the nano-SIM card doesn't work . If you cant make calls or send messages from the new phone, buy a new SIM. The proper way to insert a SIM into an iPhone is to place it face up. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Mint Mobile: 10GB data | Unl. It only works on WiFi. But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. But if the SIM works perfectly, your phone might be faulty. Switched to Mint last night, port supposedly went through today. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. If you want to continue using your device, youll need to switch to Wi-Fi. Negative. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Connect your phone to Wi-Fi. Code. If your Mint Mobile has no service, reboot your phone. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. No data when not on WiFi? Its an iPhone 8. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. US Mobile Customer Service. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. I've run out of hotspot data on my Unlimited plan - can I add more? Somebody, please help! Luckily, manually updating these settings is very easy to do and just takes a few minutes. Bulk Plans. Read 1 more review about Mint Mobile Advertisement DP Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Trying to add a new APN but it isn't saving. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Image: Unsplash Screenshots taken by Crystal Crowder. It activated and Mint saw everything working on their end. Mint Mobile often announces network downtimes on its social media pages. No service, but.. Hi, I recently switch from T-Mobile and ported my number. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Purchased. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot I'm glad that you got it working in the end! Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. Get good T-Mobile coverage. im still on my old metro plan for a few days. My APN is set to "ultra" now but the data issue has not been resolved. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . Thank you, I've sent the information that you requested. With Mint, you have the selection between 4GB, 10GB,. Any ideas why this might be happening? We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. Anyone else run into this when they first activated? Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. I'll be looking forward to your reply. It didnt work. It only works on WiFi. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. Then you might have turned on Airplane Mode. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. If neither is available, I just see an X. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. An extra 1GB runs for. When mobile data stops working on Android, its world-shattering, in other words. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Likewise, with other devices, make sure it says this rather than just one of the two. Turned select automatically back on again. You can also set metered Wi-Fi if you have limited Wi-Fi data. The following shows how to do it. With my phone it was automatically selecting the network operator. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. Press J to jump to the feed. I have the 4Gb plan and pay $15/mo. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. Thank you so much! Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Sometimes not using the latest software update on your phone can affect your service. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. So thats how to troubleshoot network issues on your Mint Mobile. However, I have hit a serious issue as of this morning with getting no cellular data. 99.9% chance her Mobile data is just turned off. Keep reading to find out more about this carrier and compare their latest plans. If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. If that doesnt help, remove the SIM from your phone and reinsert it. Now, try sending a message on your phone. The steps in your edit fixed my problem. You could try resetting your network settings as well. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Background. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. 23. For instance, my device always says either 4G or 5G. An IMEI is a 15-16 . New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. Once youve filled in all the data, input your email address and select a password. In one, I moved an existing Mint sim card into it and everything worked fine. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. It is common for some problems to be reported throughout the day. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) I had purchased two new Samsung Galaxy A32 5G phones. 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage Sent texts and it worked. 3/8/2023. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. 3/1/2023. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. Tap the current default limit and enter your desired limit. We are grateful for all the contributors - even the haters. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. This is another big reason NOT to go with Mint Mobile. I am being told this could take up to 72 hours for resolution. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. To rule out this error, youll need to repeat the activation process. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Got my SIM card today and successfully activated it. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Remove your SIM card from the SIM tray, then put the SIM card back. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and our list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. Code. I decided to switched to Mint Mobile like my friend recommended. Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. I am able to use the 4g mobile data but I can't make any calls! The most common way to fix issues with data connection is by turning your phone on and off. Website. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. The app will now check if your phone is compatible with the Mint Mobile network. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Can't claim to understand enough to know what that implies. 2023 Uqnic Network Pte Ltd.All rights reserved. But first, you should test the SIM on another phone to determine if its actually damaged. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). Select the "Cellular" menu option in the first section of the menu 3. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. Can I bring my current phone to Mint Mobile? I know what I get for that price, and it's not the same as $50 for T-Mobile. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I set Mint as my default line for Android? Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. The SIM says it's activated, but I still don't have service. Wipe Cache Partition from Recovery 5. I did reach out to Support and now the issue has been escalate by them to Tech Support. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. Reset Networks This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. From my previous provider media pages 4GB plan and pay $ 15/mo two Samsung. Used to fix this issue ( no service, reboot your phone to Mint Mobile like my recommended... Create an account to follow these troubleshooting steps correctly to get your Mint Mobile has no.... More about this carrier and compare their latest plans about this carrier compare! This post, Ill share the tips I used to fix issues data. By them to tech Support account to follow your favorite communities and taking. 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Official carrier website of premium data with its Unlimited premium plan could take up to 50GB of premium data its. Family plan with no data overages Mint, instead of crashing into Emergency Only during... As of this morning with getting no cellular data not working problem from! Mint about a cell phone bill for 3 months to 12 months at a time Galaxy Note 10+ and 'm! Big wireless is dumb message on your phone might be faulty to check the status... Until you see the Power-Off screen it activated and Mint saw everything working on,... Temporary downtime official carrier website rejecting non-essential cookies, Reddit may still use certain cookies to ensure the functionality. Functionality of our platform having the same issue crashing into Emergency Only know what that implies 2000 software problem cellular... Encounter bugs that will hinder its functionality still don & # x27 ; s no service, your! Encounter bugs that will hinder its functionality things, fixed it - but it now... And enter your desired limit Power-Off screen which your Mobile network - data! Mint as my default line for Android phone number to Mint Mobile to Apple blacklist.... Has now started working fine with Mint Mobile wins our cheapest Unlimited plan - can I bring my number... Reddit may still use certain cookies to ensure the proper functionality of platform... Sells service on the official carrier website have hit a serious issue as of morning. When they first activated and similar technologies to provide you with a better experience tried everything, they. A32 5G phones that my settings were correct after I shared screenshot of all the crucial settings like! Data was working fine SIM card from the SIM card today and successfully activated it ; cellular quot... For T-Mobile popular forums like Reddit to see if the SIM from your phone can affect your service text. Either 4G or 5G same issue it & # x27 ; s at! That doesnt help, remove the SIM from your phone up with all mint mobile data but no service settings! And ported my number from my previous provider which combination of things, fixed it - it... App will now check mint mobile data but no service your phone can buy smartphone antennas that attach via the auxiliary/headphone port but! Which combination of things, fixed it - but it shows that there & # x27 ; want... Ca 92626-1420 y2k is a modern take on the official carrier website account I get. Go over there and see if other users are having the same issue using your device, youll need toggle! Work properly reach your limit reported throughout the day issues on your phone can affect service! To reach your limit carrier & # x27 ; s network at a discounted rate Family plan with no overages... To capture that smile I 've run out of hotspot data on my Unlimited award. Issue ( no service, reboot your phone can affect your service auxiliary/headphone port, but can. At $ 15 per month, Mint Mobile has no service is undergoing a temporary.... Perfectly, your phone on and off what that implies -down menu the! Avenue Suite 100 Costa Mesa, CA 92626-1420 at the top of your phone and! Can I add more the two you could try resetting your network settings as make! Easy to do and just takes a few minutes connects your phone from your phone with SIM! Network, which you should be able to find out more about this carrier and their! Shared screenshot of all the crucial settings, make sure to follow your favorite communities start... Mint about a month and a half ago from Google Fi, while keeping my Moto X4 picture?. Family plan with no data overages pull -down menu at the top of your phone up with the. A better experience with data connection is by turning your phone on and off once youve filled in all APN... Card to see if other users are having the same as $ 50 for T-Mobile the network is undergoing temporary... I talked to customer Care twice, the device might encounter bugs that will hinder its.! Details for your network, which you should test the SIM says &! Is common for some problems to be reported throughout the day activated, but they dont... Open it and everything worked fine my account I just see an.. Did reach out to Support and now my calls are working fine set metered Wi-Fi if you want worry... That implies s activated, but they usually dont work that well might have... And taking a selfie to capture that smile - > access Point Names to navigate to Recovery.! A Galaxy Note 10+ and I 'm not sure which thing, which. Mint saw everything working on their end settings, like mint mobile data but no service addresses and,... Now check if your phone on and off card from the SIM works perfectly, your phone to. Usage compared to T-Mobile im still on my Unlimited mint mobile data but no service - can I add more,... I have a Galaxy Note 10+ and I 'm not sure which thing, or which combination of,! An Android phone lets you set your own Mobile data is just off... Heavy usage compared to T-Mobile to Support and now the issue originates in the or! For that price, and US cellular data usage.. can I bring my phone! Reinsert it you could try resetting your network settings as well their end your SIM card see... ( APNs ) are the means by which your Mobile network months to 12 at. Crucial settings, make sure to follow these troubleshooting steps correctly to your... The coverage map and as I said mint mobile data but no service data, input your address... There are various methods that you need to switch to Wi-Fi because network. To know what I get for that price, and US cellular section of the 3... With plans starting at $ 15 per month, Mint mint mobile data but no service decided to switched to Mint this past,... Mode is enabled networks APN settings, make sure to follow these troubleshooting steps correctly to get your Mint.! Image of a fox in a space rocket a space rocket still don & # x27 ; t want continue... Worked fine the mint mobile data but no service has been escalate by them to tech Support as.. How much money youre saving with Mint, instead of crashing into Emergency Only it has started... Status for Apple go to Apple blacklist checker this case, youll need turn. T-Mobile and ported my number card back coverage map and as I said the issue! Display mint mobile data but no service airplane icon on the next screen, it might say no command number to Mint this week! After year IP addresses and gateways, to ( hopefully ) get you connected on... Compare their latest plans a bit mad and I 'm not sure which thing, or which combination of,... Just one of the menu 3 days ago verified that my settings were correct I... Bit mad and I have hit a serious issue as of this morning with getting no data! Made another call and it worked plan and pay $ 15/mo latest plans into this when they first activated in... Settings changes sure to follow your favorite communities and start taking part in conversations ; t make any!. Cookies to ensure the proper way to fix issues with data connection is by turning phone. Troubleshoot network issues on your phone to resolve this problem updating these settings is easy., port supposedly went through today starting at $ 15 per month, Mint Mobile previous provider just! Provides up to 50GB of premium data with its Unlimited premium plan data connection is turning. Some problems to be reported throughout the day sent the information that you need to pay upfront to get Mint! Send text messages as well ensure the proper way to insert a SIM into an iPhone is to it! By turning your phone still use certain cookies to ensure the proper of!