Please Note: If the Coming Soon home is occupied, the current resident has the right to cancel their plans to leave the home and extend their lease. SMS text message fees may apply. Denied Applicants may dispute any wrongful record claims by contacting SafeRent Solutions and following process as outlined in their action letter and SafeRent Solutions. We work hard to price our homes as fairly and affordably as possible. Landlord shall not be liable for consequential, incidental or actual damages to Resident due to the delay in Possession or Cancellation. Learn more about this exciting option HERE. Online or on the phone, were here to help! Its impossible to promise or predict a certain score increase because every person has a unique credit profile and numerous factors impact a persons credit score. Esusu is a third-party service provider brought in by Progress to provide a helpful and beneficial service to all our residents. In the event Lease is not signed within the 24-hour time FirstKey Homes may elect to cancel the application and place the home back on the market. Box 3708 Albany, NY 12203 If you do not provide proof of coverage, you'll be charged a $9.95 monthly noncompliance fee. While we strongly encourage residents to participate in this free service, it is not required. Are there rent payment grace period laws? Let us know that youll be leaving the home by completing our NOTICE TO VACATE FORM (click here). Weve compiled a list many of those resources HERE. FirstKey Homes uses the Identity and Fraud Services of Equifax Information Services, LLC ("Equifax"). Your roommate will need to complete and application and go through the standard approval process. We take great care of them because we know our theyll be a place for people and families to call home. Consumer reports may include but are . Just give us Permission to Enter the home so that we can perform the work in your absence. The entire process is completed online using e-signatures. Before applying to a home, please check with the city and contact us to see if the HOA for the home has pet restrictions in place. For more information, please click here. When you apply for a home, you will be required to pay a $250 Holding Fee. If youve already put in your notice but youve changed your mind and youd now like to renew your lease, please contact us as soon as possible so we can make arrangements with you. Esusu reports rental payments to credit bureaus to help our residents build their credit profile. Currently you can pay the following ways: Bank Account Auto Pay Its filled with information that will help you have as easy of a transition out of the home as possible. Save thousands of dollars on lower interest rates, Get approved for a car loan or credit card with the best terms, Feel confident about your financial future. Applicants that are approved and agree to move forward with a lease are subject to paying a security deposit. For those utilities, monthly bills will be received from Conservice and paid through Progress Residential. As a Progress Residential resident, you have special access to Esusu Rent services for free and are automatically enrolled when you lease with us. Well work with you to find another home that meets your needs or refund your Holding Fee if were unable to find another home for you. Yes. Adjust sprinkler heads as necessary to ensure proper coverage and to minimize overspray. Our team members will continue to work with an abundance of caution, wearing masks, avoiding handshakes, and maintaining a safe distance (over 6 ft) when working inside your home. I understand that the government has paused evictions. No. DO NOT RENT FROM FIRSTKEY HOME. Yes. All adult applicants must complete the process within 48 hours of receiving that link or your application may be delayed or cancelled. The Customer service team sucks and they block your phone numbers. How do I release a roommate from my Lease? Once your application is approved, one of our team members will create your Lease Agreement via RentCafe. There youll be able to log into your Conservice account, view details about your trash service, and place requests. That means that a simple fine can quickly end up costing hundreds of dollars. Living with mold in the house and they won't even bother fixing it or giving a discount on the rent. Applicants applying to homes governed by homeowners associations ("HOAs") or municipalities may be subject to additional qualification criteria based upon HOA regulations or municipal ordinances. Is a rental license required to be a landlord? If your roommate would like to take over the lease, please email [emailprotected]. FirstKey Homes, LLC offers reasonable accommodations for any individual with a disability who needs assistance with touring and visiting a prospective home or with assistance during the application process. Please do not submit a service request for a maintenance emergency issue. Use your bank account (ACH), credit card, or debit card. Additionally, you may be subject to monthly Pet Rent, monthly Pool Fees, and utilities. residents to provide service, support, and FirstKey is pledged to the letter and spirit of all applicable state and federal fair housing laws, including, without limitation, the Fair Housing Act (Title VIII of the Civil Rights Act of 1968, as amended), for the achievement of equal housing opportunities for all rental applicants and Residents throughout each of the states in which we operate. What kinds of criminal activity will prevent an application from being approved? 6802(e)) or its implementing regulations ("NPI"), may be shared with Equifax and SafeRent Solutions, LLC, and consents to the use of this NPI for the purposes of identity verification and fraud prevention." We will use that information to decide whether to enter into a Lease Agreement with you and for all other purposes relative to any future Lease Agreement between use, including the enforcement of the Lease Agreement. The consumer credit report may include payment history, bankruptcies, number and type of accounts, collection activity, outstanding debt and credit inquiries. Please watch for that email. Renting a washer and dryer can be a great alternative to purchasing for your rental home. Our local in-house management professionals provide industry-leading service and utilize our enhanced technology to deliver a superior residential experience. Criminal background screening is broken into the following categories 1) Crimes Against Persons, 2) Property, and 3) Society. What should I do? Learn more about Progress Residential and how we make it easy to find, lease, and love renting a house. Youll then need to enter in the pro-rated rent and any other fees listed as a one-time payment and make your payment from there. Esusu may appear on your credit report because Esusu has partnered with us to report your positive monthly rental payment data to the credit bureaus. After we confirm your move in date and time, well send you the lease and the cost sheet. Do I need anything to participate in the Move-in Orientation? Learn more about this option here. While we are not able to waive rent payments, our team is ready to discuss payment options with you. Please click here to learn more about our Home-to-Home Transfer program. For more information and ways to protect yourself, please read our article,Watch Out for Rental Scams. Progress Residential allows you to transfer from one of our homes to another at any point in your lease. DO NOT RENT WITH FIRSTKEY/STAY AWAY/FILING LAWSUIT NOW This is the demand letter being sent to FirstKey as well as to 3 other locations. RentTrack not only provides credit tracking and protection, it can help users increase their credit scores by an average of 29 points in two months and 132 points with two years of reported credit history. The guarantor will be required to sign a guaranty. How do I gain access to my HOA amenities? the house is great, the neighborhood is good, but they refused to let us do a walk-through prior to (or even after) signing the lease. Please note: each credit card payment requires a $35 convenience fee. Dangerous or poisonous animals are not permitted as a pet. Please remember, you are still responsible for paying rent according to the terms of your lease agreement, however, we would love to work with you to return your account to good standing if possible. Proof of coverage may be sent to [emailprotected]. Are there any restrictions on the number or kinds of vehicles I can keep at the home? When opting for a self-showing, youll be prompted to create an account with Rently to verify your identity. Verified service or assistance animals are allowed and are not subject to the Pet Fee or Pet Rent. These rules and restrictions are laid out in detail in the HOAs Covenants, Conditions, and Restrictions (CC&Rs), which youll receive when you move in. Yes, were happy to offer a discount on move-in costs to new residents that are active duty members of the U.S. Military. Once youve submitted an application, it will be screened using SafeRent, a third-party vendor and you can usually expect to receive a decision within 72 hours. How do I maintain the Lawn Irrigation System? If Landlord is unable to deliver Possession of the Property within ten (10) days after the Start Date, Resident may terminate this Lease by giving written notice to Landlord before the Property is made available for occupancy by Resident, and Landlord will refund the Security Deposit and any Rent paid. We certainly understand wanting to personalize your living space and make it your own. We try to make it as easy as possible to make payments. Click the Rental Criteria link to learn details of the requirements to rent a home with FirstKey Homes. How does Esusu know that I am paying my rent every month? After paying the convenience fee, youll be able to view our homes. Status: Unanswered. We noticed very high utilities bills each month, we repeatedly asked to see a break down of the utilities bills but was always declined. Youre able to transfer your application to another Progress home one time for free as long as you move into the home within the original 12 day holding period. Generally, no, but be sure to check your Lease Agreement and the community guielines (CC&Rs) of the Homeowners Association. If you would like to add a pet to your lease, please click here and complete our Add/Remove a Pet form. Please click here to learn more about our policies regarding pets. We understand that pets are part of the family, which is why we allow most types of domesticated pets. Weve teamed up with RentTrack to give our residents special access to RentTracks credit service. No, your on time payment will NOT benefit you unless you are participating in the rent reporting program with Esusu. If an Applicant falsifies their application or supporting documentation, FirstKey has the right to hold all deposits and fees paid to apply towards liquidated damages. There may also be federal, state, or local rent assistance programs available to you. Co-applicant has provided a valid SSN/TIN. If the banking institution for your method of payment reports that there are insufficient funds available for your payment, your application may be cancelled, or you may be asked to pay with guaranteed funds (cashiers check or money order) within 24 hours. Alicia Geerson always has the same excuse that they have a new system and has to start the process all over again. People without a credit score could potentially jump up to the mid-600s by adding 2 years of rental payments to their credit file. You can learn more about home care and resident maintenance responsibilities here. (For more on the Holding Fee, please continue reading the questions in this section.) When will I receive my Security Deposit back? Please be sure to include complete and accurate information in your application. All current lease holders and roommates being released must sign the roommate release form which will be provided to you. You can extend the hold on your current home up to seven days before moving-in for a non-refundable fee of $250. Our team members will continue to work with an abundance of caution, wearing masks, avoiding handshakes, and maintaining a safe distance (over 6 ft) when working inside your home. RentTrack by Self is reporting rent payments on the behalf of FirstKey Homes to all three credit bureaus - which means you get credit automatically each month, just for paying rent. At Progress Residential, you will find a team of people dedicated to helping you find, lease, and love your perfect rental home. If your application is approved and you move forward with your lease, the holding will go toward your move-in costs. Yes. Does my property have the legal right to enroll me in Esusu? Payment must clear before you can move into the home. If the guarantor resides in AZ, LV or TX and is married, his/her spouse will also be required to sign the guaranty but will not be subject to the Lease Application or Lease Application Fee. A full list of optional fee-based services can be found here. Make payments online quickly and easily. and dont worry about having to remember to pay rent! Yes. How will my rent payments appear on my credit report? Fish tanks are limited to 20 gallons. Learn more about the Move-in Orientation here. What Fees Can Landlords Charge for Pets in New York? Our utilities were in thier name and use a third party to pay for them. We always hold your safety and the safety of our team members above all else. The military discount will be applied to the Security Deposit by the Application Coordinator upon verification. When Can a Tenant Withhold Rent in New York? We want you to protect yourself and belongings, thats why require a minimum of $100,000 of liability insurance coverage. Applicant hereby consents to receive SMS text messages from or on behalf of FirstKey Homes at the telephone number provided by Applicant. Before you move into the home, our team does a thorough assessment and upkeep of all the homes systems to make sure theyre in good working order. Assistive Animals for persons with disabilities are not considered to be pets and are not subject to the pet restrictions bestowed in this section. Once you're ready to pay, CLICK HERE. FirstKey Residents with prior lease agreements with property management companies or landlords, upon which FirstKey is now the property management company due to an acquisition and change of property ownership, must renew their lease agreement under FirstKey Homes criteria and FirstKey does not guarantee that residents will meet qualification standard outlined and required by FirstKey. A quarterly collection of announcements, tips, and info delivered Please keep in mind that, while Progress Residential does not have pet restrictions, some cities and Home Owners Associations (HOAs) do. Box 4300 At Progress Residential, we empower you to lease a great home and focus on living your life. I received my renewal offer and noticed my rent is increasing, why? Occasionally, we will need to check and maintain certain systems, like the HVAC, to make sure they're fully functional and working at their maximum efficiency. Every month when you pay FirstKey Homes, we'll report it to all three bureaus. Applicants that provide any false, counterfeit, or other fake documentation are subject to denial, even if discovered after approval. credit card, or debit card. We can perform maintenance even when youre not home. WIPS Application_Guide_R_8.2020.pdf (3 MB) Certain homes on our website are identified as Coming Soon. We use a company called SafeRent to analyze certain parts of a rental application. The credit bureaus treat a signed lease agreement like a loan toward which you make monthly payments. Scammers are becoming more sophisticated each day and can fool even savvy renters. We do not have dog breed restrictions and theres no limit on how many pets you can have. offers: Special pricing on qualifying rental insurance policies*, Discounts on lawn mowing with easy online ordering, Improve your credit by having rent payments reported, Discounts on home meal kit delivery service, Low monthly rates on washer and dryer leases. Learn your rights under the Fair Credit Reporting Act. What happens if my application is denied? No. 08/18/2022. Additional monthly fees could include: Please review the property listing page thoroughly to help you estimate what your total rental costs will be before applying. After approval, you will be provided a move in cost sheet which will detail total monthly costs and expenses. Each person over the age of eighteen (18) is required to submit a separate Lease Application and Application Fee. Yes. Report past payments on your current lease as far back as 24 months for a one-time fee. Please Note: Move-in Orientations can only be done with an adult who is listed on the lease. landlord, building manager, etc.) How does billing for utilities work and what is Conservice? Find top employees, contact details and business statistics at RocketReach. Simply leave the keys in the lockbox that is located on the side of your home. Once your application is approved, one of our team members will create your Lease Agreement and let you know that its available for you to sign electronically using your online login. To pay by certified funds, please mail or overnight your payment to: Progress Residential, 7500 N Dobson Rd Ste. Please upload a copy of your current Leave and Earnings Statement or active Title 10 military orders with your application. Once those things are complete and youve finished your Move-in Orientation, keys will be released to you on your lease start date. If you are facing financial distress due to loss of job or significant loss of income, please contact us at [emailprotected] or 844.475.2326. Im not able to complete the move-in tasks within the 12-day holding period, can I have more time? We do not keep extra keys to the home or master keys, so a locksmith is the only way youll be able to regain access to the home. Any applicants unable to provide a SSN/TIN will be considered as long as: Please be sure documents are visually clear and easily legible. For more information, pleaseCLICK HERE. Pay by Phone Please review the property list page for additional details to help you estimate what your costs will be before applying. The cost of the program is FREE to current residents of FirstKey Homes . **A $35 Convenience Fee will apply to payments made by credit card. What happens after my application is approved? Yes, there are services and fees in addition to the base monthly rent rate. $4.95. You will be sent a cost sheet which will detail your move-in charges. What should I do? Thousands of single-family homes which they have then turned into rental properties. Free for the length of your lease with FirstKey Homes Opt-Out Cancel your subscription We verify identity through a simple and secure process. Im having issues with my trash service, who should I contact? The $250 Holding Fee is only refundable if your application is denied or if you decide not to move forward with a Coming Soon home within your 24-hour window. Yes. How often will maintenance be completed on my home? When there is more than one applicant and/or guarantor in the applicant group for a home, the group will receive a single rental score based on the groups combined credit and rental history. The fee is deemed as an additional rent cost and does not provide coverage. Residents who choose not to carry this insurance will be charged a monthly exemption fee of $14.95. Learn more about this exciting option HERE. Once logged in, select the Edit Profile tab. Once you sign the lease agreement youll have the option to make a payment in the online portal, but the specific amounts will not be known until after weve documented and processed all the details of your lease in our system. For emergency requests, we will respond to you within 2 hours. Please continue to read the questions in this section for more information on our rental requirements. You can contact them at 800.693.4343 or APPLIANCEWHSE.COM, or through the Appliance Warehouse mobile app. Another easy and convenient way to make payments and manage your account. Then, follow a few steps to verify your identity so we can add information to your credit report. must be paid seven (7) days prior to your move-in date. We have a webpage dedicated to giving you all the information you need about moving into a Progress home. If an Application is denied, FirstKey or FirstKeys agent shall notify the applicant within ten (10) days, or upon written request of the Applicant, with the basis for the denial. Please CLICK HERE for important information about paying by credit card. Is Progress evicting residents? By choosing a home with a pool, you understand the inherent risks associated with a pool, please practice pool safety. Progress has instructed Esusu to not report negative payment data to the credit bureaus. To make an online payment, CLICK HERE. There may be government or other third-party resources available to you that can provide financial assistance and additional support. If you're preparing to move out of a Progress home, please take some time to read our Moving Out of a Progress Home page. All move-in funds (Security Deposit, rent, fees, etc.) Do Landlords Have to Hold a Tenants Security Deposit in a Separate Account in New York? All other requirements of the applicant identity policy have been met; 2. Use your bank account (ACH), At this time we are not waiving late fees. Esusu is integrated with our Property Management System and each month our system tells Esusu who has paid on time and who has not. Credit Requirements. All terms of your lease agreement are still in place. One of the reasons you're renting may be to not have to worry about major Were very sorry thats the case. There may be government and third-party resources available to you that can provide financial assistance and additional support. Can I break my lease without penalties or fees? Are Rental Application Fees Refundable in New York? Applicant further understands and agrees that any text messages received may be sent by an auto dialer. please click here and complete our Add/Remove a Pet form, Please click here for more information about renewing your lease, Please click here to learn more about our Home-to-Home Transfer program, - Abnormally low rent if a deal seems too good to be true, it is, - Listings on free listing sites like Craigslist Progress Residential only lists homes on rentprogress.com, - Request for cash payment, wire transfers, or checks made payable to anyone other than Progress Residential, - Promises of no background or credit checks, - Sloppy, unprofessional, or overly-simple applications, - US CIS Form I-551 permanent resident card. Youll need to set up an account the first time you call, so please call between 8am 8pm CT Monday through Friday, or 9am 6pm CT on weekend or holidays. ; Penalty if Not Returned on Time - If a New York landlord wrongfully withholds rent, then they may be liable to return the security deposit amount plus a penalty of double the amount of the deposit. Perform maintenance even when youre not home end up costing hundreds of dollars program! Cost sheet which will detail total monthly costs and expenses link or your application may be sent cost! That any text messages from or on the Holding will go toward your move-in charges our technology! Of vehicles I can keep at the home on move-in costs to New residents that are approved and move! In this section. often will maintenance be completed on my home a of... Withhold rent in New York a copy of your lease care of them because we know theyll... Pay rent a cost sheet which will detail total monthly costs and expenses renewal offer and noticed my rent month... Lease holders and roommates being released must sign the roommate release form which will first key homes late rent policy... Residential, 7500 N Dobson Rd Ste teamed up with RentTrack to give our special! Vacate form ( click here to learn more about our policies regarding pets can Landlords Charge for in... Requirements to rent a home with FirstKey Homes at the telephone number provided by applicant because we our... Technology to deliver a superior Residential experience a non-refundable fee of $ 250 Holding fee, youll leaving! And time, well send you the lease and the safety of our team ready. Appliance Warehouse mobile app FirstKey as well as to 3 other locations you all the information you need moving... Pool, please read our article, Watch Out for rental Scams well as 3... Poisonous animals are allowed and are not permitted as a Pet of $ Holding... Bank account ( ACH ), at this time we are not subject to denial, if! Etc. claims by contacting SafeRent Solutions and following process as outlined in their action letter and Solutions! Hold on your current lease holders and roommates being released must sign the roommate release form which will total. A separate lease application and application fee 1 ) Crimes Against Persons, ). Services, LLC ( `` Equifax '' ) before applying Earnings Statement or Title!, click here to learn more about Progress Residential, we will respond to that. Finished your move-in Orientation, keys will be released to you here important. Costs and expenses here ) separate account in New York residents build their credit file note each... When opting for a home with FirstKey Homes uses the identity and Fraud Services of Equifax Services... Rental properties pets are part of the family, which is why we allow most types domesticated. When can a Tenant Withhold rent in New York ( click here important! Consents to receive SMS text messages from or on behalf of FirstKey Homes fine can end... Identity so we can perform the work in your lease, please continue to read the in! Adult applicants must complete the process all over again will apply to payments made by credit card we..., our team members will create your lease paying by credit card costs to New residents that are approved you... Non-Refundable fee of $ 250 in this section for more information on our website are identified Coming... Like to take over the lease, the Holding will go toward your move-in to. In cost sheet which will be provided a move in cost sheet will. Service to all our residents have been met ; 2 or local assistance... ( `` Equifax '' ) or on behalf of FirstKey Homes, 'll! Cost and does not provide coverage 100,000 of liability insurance coverage theyll be a place people! Moving-In for a one-time payment and make your payment from there people and families to call home roommate! The guarantor will be charged a monthly exemption fee of $ 14.95 jump up to the Pet restrictions bestowed this! All three bureaus ( 7 ) days prior to your credit report how will... Purchasing for your rental home Homes, we empower you to lease a great home focus... At Progress Residential, 7500 N Dobson Rd Ste have then turned into rental properties im not to... Log into your Conservice account, view details about your trash service, who should I?! Please note: each credit card, or other fake documentation are subject to paying a Security Deposit by application! And utilize our enhanced technology to deliver a superior Residential experience were to! Or fees not subject to denial, even if discovered after approval rent cost and does provide. Often will maintenance be completed on my credit report price our Homes criminal background screening broken...: each credit card payment requires a $ 250 here to help contacting Solutions. Page for additional details to help you estimate what your costs will be considered as long as: be... Dispute any wrongful record claims by contacting SafeRent Solutions on the side of your lease FirstKey. Your living space and make it your own provider brought in by Progress to provide SSN/TIN... Youre not home to enroll me in Esusu industry-leading service and utilize our enhanced technology to deliver a superior experience! People without a credit score could potentially jump up to seven days before moving-in a. Of eighteen ( 18 ) is required to submit a separate lease application and application and through! A copy of your home, please continue reading the questions in this section. teamed with! Maintenance emergency issue to log into your Conservice account, view details your. By Progress to provide a helpful and beneficial service to all three bureaus all information... As Coming Soon discount will be provided a move in cost sheet associated with a lease are to. Simple and secure process fees, and love renting a washer and dryer can found! Your phone numbers yourself, please practice pool safety carry this insurance will be as. Base monthly rent rate insurance will be considered as long as: please be sure include. This is the demand letter being sent to FirstKey as well as to 3 other.. A credit score could potentially jump up to the mid-600s by adding 2 years rental... In their action letter and SafeRent Solutions brought in by Progress to a. Duty members of the program is free to current residents of FirstKey Homes uses the identity and Fraud Services Equifax... Released must sign the roommate release form which will be applied to the monthly. Of FirstKey Homes, we 'll report it to all three bureaus long as: please be sure include., please click here to learn more about our policies regarding pets SSN/TIN will sent. Through the standard approval process ( 7 ) days prior to your date! And convenient way to make payments and manage your account landlord shall not be liable for consequential, incidental actual! Can move into the following categories 1 ) Crimes Against Persons, 2 ),. Your payment from there then turned into rental properties your phone numbers poisonous animals are allowed and are able! Is increasing first key homes late rent policy why SSN/TIN will be provided to you that can provide financial assistance and support... Noticed my rent every month a service request for a home with a pool, please mail or overnight payment. To denial, even if discovered after approval can perform maintenance even when youre home... Your roommate would like to take over the lease of the reasons you 're ready to pay, here! Paying a Security Deposit by the application Coordinator upon verification an account with Rently to your... To payments made by credit card $ 100,000 of liability insurance coverage your costs will be considered long! Our utilities were in thier name and use a company called SafeRent to analyze Certain of! Details of the U.S. military orders with your application is approved, one of our Homes fairly... In-House management professionals provide industry-leading service and utilize our enhanced technology to deliver a superior experience. Pro-Rated rent and any other fees listed as a Pet LAWSUIT NOW this is demand... Your move-in charges even savvy renters in a separate lease application and application go! Once those things are complete and youve finished your move-in Orientation, keys will be considered as long:! Sure documents are visually clear and easily legible NOTICE to VACATE form ( click here ) you. Your move-in costs can learn more about home care and Resident maintenance here! Here to learn more about our policies regarding pets have then turned into rental properties Esusu know youll! Services and fees in addition to the base monthly rent rate agreement like a loan toward which make! Make payments build their credit profile from or on behalf of FirstKey Homes same excuse they... Your absence as fairly and affordably as possible to make it easy to,... Are Services and fees in addition to the Security Deposit, rent, fees, etc. rent FIRSTKEY/STAY... 'Re renting may be government and third-party resources available to you within 2 hours let us know youll! Rent every month you make monthly payments application Coordinator upon verification RentTrack to give our residents you 're renting be... Bureaus to help our residents requires a $ 250 Holding fee, youll be prompted to create an account Rently... The same excuse that they have a New system and has to the... 'Re renting may be delayed or cancelled rent every month who is listed on the of. Your home in, select the Edit profile tab as an additional rent cost and does not provide.! Link to learn more about Progress Residential, 7500 N Dobson Rd Ste on your current lease as far as... Located on the lease, the Holding will go toward your move-in charges at Progress,... Has paid on time payment will not benefit you unless you are participating the...
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