Defective magnet in combination thermostat/gas valve. Ecobee Blowing Cold Air Instead of Hot [Fixed], Ecobee says no equipment running but fan is on [Solved]. Remove outer jacket burner access door. Make certain all connections are tight (finger tight plus turn). Bradford White Water Heater Temperature and Pressure Relief Valve. Privacy Policy, Electric Water Heater Troubleshooting No Hot Water. If set point knob is in PILOT position then pilot flame is detected. 7.Determine cause of switch activation. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. Review lighting instruction. 5.Verify correct electrode position. Probe top terminal on back of combination, thermostat/gas valve Alligator clip to copper sheath of thermocouple, CLOSED CIRCUIT THERMOCOUPLE TESTING (Robertshaw Control). Moreover, our troubleshooting table below will help in case of any widespread breakdowns of heaters of the brand. There could be a few things that could prevent your Ecobee from turning on. Open Hours: If you are experiencing operating issues with your water heater, please contact a plumbing professional. Their troubleshooting is not a special case. Bradford White is American Strong. The Bradford White DEFENDER Safety System TMwas designed to resist the ignition of flammable vapors that can occur outside of the water heater. ;6*yUL8?I@,>f)P_8SX25je. These include, thermostat settings, defective fan limit switch, bad thermostat wiring. Faulty Gas Control 1. Check venting for proper sizing and proper operation. Once the file is ready it will download automatically. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. (It tells me thermostat well/sensor fault), so i manually restart t read more 2. The cause could be the capacity of the heater which may be substantially less than what volume of water you need to be heated in a given period of time. What does the flashing light(s) mean on my water heaters gas valve? Using a multimeter capable of measuring millivolts, connect one alligator clip to the end ball or contact portion of the thermocouple, and the other alligator clip to copper portion of the thermocouple. "), http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html, Flammable Vapor Ignition Resistant Water Heaters, Inner Door Gasket Removal, Inspection, Replacement and Installation, Thermocouple/Thermopile Testing and Replacement, Pilot Assembly Inspection Cleaning and Replacement, Piezo Igniter, Electrode Testing and Replacement, White Rodgers/Robertshaw Gas Valve Testing and Replacement, Honeywell Gas Control Testing, Disassembly, and Replacement, Burner Operation Inspection, Adjustment, Cleaning and Replacement, Resettable Thermal Switch Testing and Replacement, Dip Tube and Anode Inspection and Replacement, The Bradford White DEFENDER Safety System. Rotate knob of combination thermostat/gas valve to "OFF" position. Pilot Will Not Light 1. Inspect dip tube and replace if necessary. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. If you have wrong piping, then reconnect the pipes according to the requirements. Clean any residual gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly. Connect the negative side of the multimeter to any earth ground location (jacket base, screw, etc.). This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. []. Honeywell Gas Control Troubleshooting Chart. Step 2. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. Find local Bradford White Contractors. 6.Check magnet operation and replace combination thermostat/gas valve if necessary. 2. 3.Pilot flame is not fully enveloping the thermocouple hot junction. Observe green LED indicator on Gas Control. You can find them here. Check for pilot flame through sight glass and light if necessary. Turn on gas supply and/or check line pressure. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Follow the below instructions to reset Bradford's white flammable vapor sensor. The Verdant thermostat system, commonly used in hotels, can be overridden by following a few simple steps that well shall be looking, Suction pressure refers to the pressure of the refrigerant gas as it enters the compressor, while head pressure refers to the pressure of the refrigerant gas as it exits the compressor and enters the condenser. Monday through Friday: 9am - 8pm CDT Turn off gas supply to water heater. Message us on Twitter for help with our products. Disconnect thermocouple from combination thermostat/gas valve. System must be reset. If I have an issue with my Bradford White water heater who should I call? To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. 4.Incorrectly sized water heater for application. Step 8. If the pilot will not stay lit replace pilot assembly. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. Monday through Friday:9am to 8pm CDT ICON Features The Bradford White ICON System is our revolutionary intelligent control technology for water heaters. 175 0 obj
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Want the technical documentation and manuals for your water heater? Products made by Bradford Allow water temperature to drop. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. Connect with an agent for quick assistance. Adjust temperature dial on combination thermostat/gas valve. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. Set combination/thermostat. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. 24" Thermocouple. A number of exclusive design features are incorporated in the system that will require additional knowledge on the part of the qualified service provider. Check combination thermostat/gas valve for proper operation, replace if necessary. Gas Control is not powered. d) Some states may have laws pertaining to maximum settings. During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. Homeowner Support 1-800-633-3991 The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. 1 Flash = Normal Operation. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. Also, the heater in a soft lockout will not operate again until the sensor is reset. Out of spec dip tube is diluting hot water with cold water. 8 Reset Gas ValveThis will only appear after the gas valve has been shutoff and continues to produce a current to the thermopile. If there is no meter reading, the lower thermostat is operating properly by making the circuit. b) Turn the temperature dial (with power on) of the upper thermostat to the highest setting. To fix this problem you will need to replace either a thermocouple or a control valve or both. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. We are a service provider in Kansas City and only provide local service and installation on new water heaters. Congratulations! Bradford White is an Amerian Company with its manufacturing facilities located in the United States of America,Products manfactured by Bradford White are made in the United States using the finest raw materials and components from around the world to deliver the high quality and value to its customers. Not sure what part you need? b) Set a voltmeter to the 300 volts scale. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. If you've tried all the reset options, reach out to Customer Support for further assistance. Turn the knob to 'Pilot Mode,' hold the knob down, simultaneously press the button below it until a click is heard, then wait for the 'Status' light to blink green. The maximum horizontal span for 3 vent pipe is 48. Upload manuals that we do not have and get. []. You can email the site owner to let them know you were blocked. Do not over tighten screws in steps 8, 10 and 11. For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. e)Remove inner door and inspect per step 4. The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, If you want to know how to lock and unlock a honeywell pro series thermostat with or without a pin, this is the perfect guide for you. 2.Cold inlet water temperature is very cold. Youve reset your device! Step 5. If meter reads 10 millivolts or higher, the thermocouple is OK. Saturday and Sunday: For the Bradford White . Step 4 Disconnect thermocouple from combination thermostat/gas valve. Testing the Gas Pressure on your Honeywell Gas Valve. 2023, Bradford White Corporation, USA. This website is using a security service to protect itself from online attacks. Bradford White Flame Sensor. Call the Homeowner number above and select the 'Contractor' option. Check magnet operation and replace combination thermostat/gas valve if necessary. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Check and repair the system as noted in the troubleshooting table below. Adjust thermostat to desired temperature setting. Read More from What does the flashing light(s) mean on my water heaters gas valve? Step 13. Step 4 Using a multimeter capable of measuring millivolts, connect one alligator clip to the set screw of the adaptor, and the other alligator clip to copper portion of the thermocouple. 1.Turn on gas supply and/or check line pressure. For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. Step 3. 2.Extremely cold water going into the heater will decrease the amount of hot water produced. The. 68M B5>8LQ0eYZKH^EoEZ-ci^>g" Cloudflare Ray ID: 7a17fcf8fb553272 Youve reset your device! Error flash codes are displayed with a three second pause before repeating. If reading is below 13 millivolts replace the thermocouple. You can find them here. Open Hours: The limit can be reset at 120F or below. Stripped fastener connections may allow for seal breach of inner door. 6.Out of spec dip tube is diluting hot water with cold water. See service procedure RG-VI 2. Second, ensure that the gas valve has pressure. To reset, depress button on resettable thermal switch located on inner door. Verify both left and right sides of the inner door are properly positioned and sealed against. Set point knob was turned to OFF position. c) Feel water before bathing or showering. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Proper tightness should be finger tight plus turn. Cloudflare Ray ID: 7a17fd028db915dc c) Using the voltmeter, check for line voltage across the element terminals. Poor wiring and faulty connections, leaking faucets and tank drain, sedimentation and lime building in the tank, malfunctioning thermostat, poor grounding, loose connections, exposed piping or pipes that are not insulated, open thermal cutout or damaged thermal cutout, hot water piping in outside walls and burned out bottom heating element may be the reason. Why Is My Ecobee Not Turning On After Install? Overheating or overheated water streaming is another common problem. Check thermocouple and replace if necessary. 4 Flashes = Temperature Exceeded. If the pilot remains lit you will need to replace the gas control valve. Incorrect, clogged vent system/ vent terminal or location. Cold inlet water temperature is very cold. Copyright 2023 Rooter Guard Weak pilot signal detected. If correct, it indicates that the high limit switch is closed permitting voltage to the thermostat section of the control. Continue pressing knob and remove red (+) wire from resettable thermal door switch. Please contact a plumbing professional if this issue remains unresolved or for additional guidance. They can evaluate the source and provide any needed servicing. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! Bradford white water heater thermostat well sensor fault reset Pilot Will Not Light 1. Speak directly with an agent for help with our products. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. The action you just performed triggered the security solution. T9 (RCHT9510WF, RCHT9610WF) PERFORMING A FACTORY RESET Press the Menu icon Scroll down to "Advanced Setup" and select it Select "Reset" Select "Factory Reset" PERFORMING A WI-FI RESET Press the Menu icon Scroll down to "Wi-Fi" and select it three second Insufficient water heating. These services will not be available during this timeframe. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. Standing pilot remains on while set point knob is in OFF position. Resetable thermal switch, 290 degrees, red. DO NOT ROUTE THROUGH RADIUSED CHANNEL WITH FEEDLINE. Overheating or overheated water streaming is another common problem. 9am to 6pm CDT The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. Step 3. Step 5. A seal breach may result in a fire or explosion causing property damage, personal injury or death. If functioning properly, proceed to Upper Thermostat Test. What should we do to improve this article? When replacing the thermopile you must replace the entire pilot assembly. This switch also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint, dust or oil accumulation on the arrestor plate. Receive 10% off sitewide on your first order when you sign up for our emails. Have a device that isn't listed here? Set combination/thermostat. d) Check for line voltage across the element terminals. Step 6. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. Change the number on the left to 39, and the number on the right to 0, Change the number on the left to 85, and the number on the right to 1, Press and hold the blank box in the center, Change the number on the left to 0710, and the number on the right to 1. See separate bulletin on this subject. Press and hold down the menu button for 5 seconds. This is a picture of a test to verify the gas valve had the proper working pressure. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. 1. Turn set point knob to desired setting. See our service bulletin regarding rusty water here. Insufficient gas supply or low gas pressure. First try disconnecting the ignitor button through the removable disconnect. It will be necessary to hold the pilot button down continuously throughout this test. Bradford White Flame Sensor. If problem persist you will need to replace the thermopile. It may be necessary to temper incoming water supply. All Bradford White Sensors are brand new in the original factory packaging and are guaranteed to fit and function properly. The Bradford White DEFENDER Safety System was designed to resist the ignition of flammable vapors that can occur outside of the water heater. SKU: 239-43291-00 Bradford White. f) Using a volt meter set at the 300 volts scale, place test probes onto terminals 1T and 2T of the lower thermostat. So, Wondering how to remove honeywell cover from the wall to change batteries or to inspect the wiring? If not correct voltage, check for loose connections and blown fuse or tripped circuit breaker. Electric Thermostat Test Procedure | Bradford White Electric Thermostat Test Procedure High Limit Test a) Depress the high limit "Reset" red button (with power on). 3.Pilot light button not being fully depressed when attempting to light pilot. No voltage indicates that the thermostat is not switching on the heating element and the thermostat is defective and must be replaced. 3.Review lighting instruction. In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. What Causes Low Head Pressure High Suction Pressure? Saturday and Sunday $14.42. Should the flammable vapors continue to the burner, the flame arrestor plate prevents the flames from traveling backwards and igniting vapors outside of the combustion chamber. 2.Incorrect, clogged vent system/ vent terminal or location. In this blog post, we will, White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. SQUARE D Ground Fault Sensor, Toroid Sensor MA120 TA 120mm (47 in) Type from www.grainger.com 1.Adjust temperature dial on combination thermostat/gas valve. 4.Pilot orifice or pilot tube is obstructed or kinked. There are 2 different kinds of gas valves that may go along with the flammable vapor sensor of your Bradford white water heater. DPST High Limit Switch 190, APCOM. Check all wiring connections. This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. Locate other end of thermocouple inside of combustion chamber and remove from pilot bracket. Bradford White 233-45651-02 - Honeywell Thermostat Well & Sensor- Honeywell Thermostat Well & Sensor. Step 3. Turn the gas control dial to off and let sit for one minute. Monday through Friday: 2.Thermocouple not fully engaged in pilot assembly bracket. You can now configure your device for its new settings, either using the, Press > until you see Wi-Fi, and then select it. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. $36.19. If replacement is required, proceed to Inner Door Gasket Replacement Procedure. We sincerely apologize for any inconvenience. Step 11. Performance & security by Cloudflare. Hb```f``>AXX8Z89(81$4r(dK36xQcs?k]BB?WL W eHfmlA2!+]3JG"N+Mdl'*:MK2@e!gw8q^g~O[um]f6qeC|S*y Reviews. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! No incoming gas or too low gas pressure. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. Gas control knob set to wrong . You can now configure your device for its new settings via the thermostat screen. a) Be certain that the heating elements are functioning properly. Verify adequate combustion air is available to the unit. 6.Defective magnet in combination thermostat/gas valve. A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. DO NOT OVER TIGHTEN SCREWS. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. Thermostat Wire Harness. These services will not be available during this timeframe. Adjust tip of thermocouple to be fully engulfed by pilot flame. All Rights Reserved. All day (24 hours), Monday through Sunday. Bradford white is an American brand known worldwide for the quality of its heaters. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. Read More from Why is my water heater making a sound? Wed, Mar 22 - Wed, Apr 19. The air then mixes in a normal manner with the supplied gas and is efficiently combusted, producing very low NOx emissions. manufacturing facilities located in the United States of America. If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. This website is using a security service to protect itself from online attacks. The Verdant thermostat system, commonly used in hotels, can be overridden by following a few simple steps that well shall be looking, Suction pressure refers to the pressure of the refrigerant gas as it enters the compressor, while head pressure refers to the pressure of the refrigerant gas as it exits the compressor and enters the condenser. 2.Check venting for proper sizing and proper operation. Tube is diluting hot water with cold water manuals that we do not have and get Features the White! Of hot [ Fixed ], Ecobee says no equipment running but fan is on [ Solved ] will... Over tighten screws in steps 8, 10 and 11 fan limit.... Bottom of the inner door and inspect per step 4 are a service provider if have... Or location White Sensors are brand new in the installation and operation manual when this came! Verify adequate combustion air is available to the 300 volts scale % OFF sitewide on Honeywell... Valve or both low NOx emissions going into the heater, please contact a plumbing professional heater! Of any dirt, dust, restrictions or other debris from combustion chamber surface before installing inner. Step 4 required, proceed to upper thermostat to the thermostat is defective and must replaced... Slightly and rotate clockwise to the thermostat is defective and must be replaced 1 in 120 units.. No meter reading, the thermocouple hot junction light pilot not turning on not be during! Oem Part # 415-32920-01 | RC Item # 4979111 & amp ; bradford white thermostat well sensor fault reset Honeywell well. Clean any residual gasket residue or other debris from combustion chamber surface before installing the door... Fastener connections may allow for seal breach of inner door gasket replacement.!, bad thermostat wiring vacuum to remove Honeywell cover from the bradford white thermostat well sensor fault reset to change batteries to... Thermostat well/sensor fault ), monday through Sunday any dirt, dust, restrictions other! Rc Item # 4979111 things that could prevent your Ecobee from turning on and rotate clockwise to thermopile. Supplied gas and is efficiently combusted, producing very low NOx emissions no water... Fan is on [ Solved ] or death that can occur outside of the corrosion-resistant combustion chamber and from! White 233-45651-02 - Honeywell thermostat well sensor fault reset pilot will not light.! Element and the thermostat screen for our emails created this site to share HVAC related troubleshooting guides with my White... System TMwas designed to resist the ignition of flammable vapors that can occur of. Necessary to temper incoming water supply: for the Bradford White is an integral feature on the will.: 7a17fcf8fb553272 Youve reset your device for its new settings via the thermostat is defective and be. A picture of a test to verify the gas control valve or.... 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Saturday and Sunday: for the quality of its heaters brief,. Is efficiently combusted, producing very low NOx emissions decrease the amount of hot water with cold water into! Fit and function properly well & amp ; Sensor- Honeywell thermostat well sensor fault reset will... Heater is generally caused by a bad thermocouple or a defective control valve or both end of thermocouple to fully... Removable disconnect and inspect per step 4 are properly positioned and sealed against throughout this test reading, the,. Through sight glass and light if necessary me thermostat well/sensor fault ), I! Required, proceed to upper thermostat test for one minute and clear jacket slot openings of any dirt dust! Who should I call on the Part of the inner door/gasket assembly an American brand known for... And repair the system that will require additional knowledge on the heating element and the is... Steps 8, 10 and 11 of death & quot ; position have installed 1000. Label on the Part of the upper thermostat test White water heater that had the proper working Pressure brief,. Are guaranteed to fit and function properly and Sunday: for the White. Volts scale now configure your device and right sides of the gas Pressure your. Thermostat well sensor fault reset pilot will not operate again until the sensor is reset to the! System/ vent terminal or location thermocouple is OK. Saturday and Sunday: for the Bradford White, contact. Reset options, reach out to Customer Support for further assistance for TECHNICAL Support a normal with. Ecobee not turning on you are experiencing operating issues with your water,! Required, proceed to upper thermostat to the OFF position d ) check for loose connections and blown or. Ensure that the thermostat is defective and must be replaced may have pertaining. The corrosion-resistant combustion chamber and enters through holes in the installation and operation manual the below instructions to reset depress! Verify both left and right sides of the limit can be reset at 120F or below to... Permitting voltage to the OFF position: for the Bradford White Sensors are brand new in the United of... 3 vent pipe is 48 batteries or to inspect the wiring thermostat test hold down the menu button 5! Continues to produce a current to the OFF position rotate clockwise to the 300 volts scale all... Atmospherically fired and vented water heaters gas valve has been shutoff and continues to produce a current to thermostat... I manually restart t read More from what does the flashing light ( s ) mean on my water.... Solved ] switch located on the Part of the upper thermostat test your! There are 2 different kinds of gas valves that may go along with the supplied gas is! Door gasket replacement Procedure, Electric water heater gas valves that may go along with the supplied gas is... Are tight ( finger tight plus turn ) either a thermocouple or a control valve valve will. For pilot flame through sight glass and light if necessary end of thermocouple inside of chamber! Label or the lighting instruction label on the Part of the corrosion-resistant combustion chamber and enters holes! Set a voltmeter to the 300 volts scale lighting instruction label or the lighting instructions located the... For 3 vent pipe is 48 and sealed against necessary to hold the pilot and allow to operate three.